Travelodge Great Yarmouth Acle

I was here for 2 days, staying over to take my autistic daughter to show at Hippodrome Circus. The hotel is very clean with very comfy beds and spoke to a few cleaners and reception staff, everyone I spoke with was very friendly and helpful. Minor glitch with no soap in dispenser to wash hands, but very quickly remedied and couldn’t be more apologetic and quickly came up to room with the soap. Plenty of free parking and takeaways all within walking distance to collect. Will probably be back here in Summer with daughter when next show tickets are purchased. 10/10

Thank you for the amazing help and lovely time. It was nice staying in a great location. Rooms been perfect for family stay . Jane on reception was beyond helpful and so nice to us. Kids love it here and walking around are nice. M&s food is just oppsite .

Wouldn't book here again. Booked a family room but was given a normal room that smelt like something had died in there. Thankfully was given a family room but was very basic and run down. Taps in the bathroom needed a good clean.

I recently stayed at travelodge, Great Yarmouth, acle and unfortunately had a disappointing experience. Upon our late arrival, the receptionist was very polite and accommodating, which we greatly appreciated. However, the room we were initially given had no lock on the inside, which was a serious safety concern. As a result, we had to be moved to a disabled-access room, which was not what we had booked. This room only had two single beds, which we had to push together, despite the fact that I had paid for a family room. I find it unacceptable that the original room was not properly checked to ensure it was in a safe and functional condition before our arrival. Given that my pregnant partner was also staying with me, this added further stress and discomfort to our stay.

As I was visiting family I just needed somewhere to sleep and shower so this was perfectly situated.

I am currently staying at Acle Travelodge, and I can’t say enough about the exceptional service I received from the receptionists, Sue, Sharon, and manager, Jane. From the moment I checked in, they went above and beyond to make my stay easier. Sue welcomed me with such warmth and professionalism, she made me feel comfortable and welcomed. Sharon was incredibly helpful in assisting me with last-minute issues of leaving my key at work, and going above and beyond to help me get into my room until I get the key tomorrow (and doing it again when I popped out to the petrol station). Jane was very generous by letting me Prime some stuff to the hotel as I always forget things when I'm working away, despite it being a challenge as they are a hotel and not a personal dwelling. These three ladies work tirelessly to ensure every detail of my stay was great. Their genuine care and dedication turned what could have been a routine trip into a memorable experience. If you're looking for a place where customer service truly shines, I highly recommend Travelodge Acle. Thank you, Sue, Sharon, and Jane, for making my stay a great one!