Boulevard Towers on Broadbeach

I wouldn’t call it an ocean view from the 3rd floor. Probably needs to be 5 and above! Batteries flat in one a/c remote. Basic, clean and tidy. Overall average I would say

i was honestly disappointed with this hotel, considering the cost you would hope the rooms themselves would be clean and things to work as they should. our first night there after using the aircon we noticed it was leaking water, upon further investigation we realised the filter was caked with mould (pictures provided) after asking the staff what could be done as a solution they offered to clean it but questioned why we didn’t just do that ourselves and said that people don’t often check the filters. this should not matter, the health of your guest should be a priority and things like this should be cleaned so your guest aren’t ingesting mould, it should additionally not be expected that your guest should be the ones to clean and service your aircons. in addition to this multiple things in this hotel did not work, this included the light in the bedroom, the tv, the wifi and the key fob. our second night we were locked out of the hotel as our key fob did not work, the intercom did not work either so i had to make some phone calls to get into the hotel. during the process of checking out staff were rude and condescending, they were unwilling to rectify the situation or listen to any feedback the staffs response was disappointing and the mould issue was clearly disregarded, this was not a case of a dirty aircon, this was a health hazard and should be treated as such.

It's a nice location and they've attempted to renovate but there are very visible defects. Missing tiles in kitchen and bathroom kicks, main shower head had no pressure/limited flow, second bedroom had a mirrored wardobe door that was not on the runner. Humps in the floor where there was a transition between tile and carpet, could have been solved with small ramps to even it out, as a result many near falls were had. Not even a towel rail in the ensuite. It also wasn’t cleaned very well either. There were dirty dishes in the dishwasher, old towels or mats under the bed. We arrived on a Saturday with no one in reception and no details on the booking with a check in procedure. If the renovations had a little more effort put into them and if it had of been cleaned properly then i would return but given price paid and the apartments condition i wont be returning.