The Willows

Great Value for money, location was perfect right next to the beach. The room was small but for 2 people staying one night we didn’t need anything more. Would stay again!

An uncomfortable stay for me. Although the location is great and close to the pier, the quality of the hotel is questionable. The service upon entry was fine and very fast. The rooms are well-sized but unclean and dusty. The chest of drawers in my room were full of old food and cigarettes, and the sheets provided had moths. The bathroom is clean and okay. The walls are thin so I could hear people’s every word from outside the room at night. Overall, as a young woman travelling, I felt unsafe and unfortunately will have to find elsewhere next time.

This is my favorite place to stay in Brighton! It’s quiet and laid back, the location is amazing and it’s cheaper to stay here than anywhere else. Definitely recommend.

房間很乾凈整潔，地理位置很好。

Absolutely awful! Please don’t go here. I know it’s a cheap price but seriously, do not go here. Me and my partner turned up to the hotel covered in scaffolding. Even the scaffolding guys working laughed when we turned up. I won’t write what they said. Anyway we couldn’t have sea view room because the scaffolds were there so they showed us another room at the back. Once you’ve walked up 500 steps you then get to a tiny room that looked nothing like the pics. There was dirt around the shower. We just couldn’t stay and went and booked into another hotel at the cost of £225. We woke up refreshed and clean. I was so upset that I demanded to speak to the owner via phone who said he would give me £20 refund. Absolutely joke! It’s a really horrible hotel, dirty and had an awful smell throughout. Even the pillows smelt of cooking for some reason!

Wouldn't stay here again. We stayed at this hotel for 1 night, as we came down for a festival. On arrival there was confusion over our names (two people with the same name) which lead to a mix up in rooms and a car parking space. This was frustrating given that I had just paid to park, then ended up being refunded and spent ages finding somewhere else to park, however we understood how that could have happen. We moved to our allocted room, as per our booking and my partner noticed the window did not have a lock. We did not feel safe staying in a room without a window lock, especially as the property currently has scaffolding up. We were moved to a other room (this now being the third room), the situation with the window being the same. We explained that whilst we appreciated it was difficult to open it from the outside, it was absolutely doable. Not only were our belongings unsafe whilst we were out, but we felt unsafe at night. Why bother having a door lock if you don't do the same on the windows? We returned to our original room. So after all these issues and 4 room changes, this delayed us on getting ready and meant what was supposed to be a really fun exciting night, became so unnecessary and avoidably stressful. The bed was okay, but squeaks every time you remotely moves and the decoration in the hotel is okay if you aren't looking hard enough. I guess you pay for what you get. The hotel is obviously getting a face lift externally, but it still has alot to be desired.