Kempfield House

I loved that the hotel was close to the lanes and the seafront, there are lots of places to eat nearby too! The owner was lovely and was nice that they had the pub next door too so I did pop by for a drink. Inside the hotel had what I needed like kettle, tea, coffee and hot chocolate and the only thing I can think of that would of made it would of if it had a mini fridge so I could store drinks etc inside. I had a wonderful time here with no problems at all and I would stay again.

Great stay here. Reception and check is in the pub next door. Could do with some secondary glazing to keep the noise down and some net curtains for added privacy.

A lovely stay , my room was fresh clean and newly decorated in lovely vibrant colours , my bed was very comfortable and with nice clean bedding , and the bathroom was really nice n clean with lots of hot water and white fluffy towels, very nice staff when I checked in and checked out the next day , I would happily recommend this hotel to anyone who wanted a cheap stay in Brighton , and will definitely be going back next time I’m down there 😊

A comparatively expensive hotel. Primarily because they charge you for breakfast and then don't provide it. Reception not staffed, limited dialogue available across the bar in their busy pub next door.

Host was the most rudest, sexist man, Zachariah is unpleasant and was such a bad stay, not a comfy bed and bad atmosphere. Constantly swearing and calling women names and very unprofessional. Abusive tones and insulting to women AVOID AT ALL COSTS

The first impression when approaching the door of Kempfield house is a sign telling you that if you’d like to check in you need to visit the pub two doors down. I got the impression this was also owned by the proprietor and a preferred location to the front desk. We found Victoria in the pub and she gave us a card with the code and told us our room would be unlocked with the key inside. The entrance is a little run down with a large bit of wood laying about for some reason or other. As you go up the stairs you start to notice the carpets are badly fitted and coming up at the edges and that it could be a little cleaner and tidier all round. This is where you first start to worry you’ve made a mistake. The doors to the rooms on the first floor are in a very narrow hallway, all 3 right next to one another. This feels cramped and gives you concern about noise, but what can you do about the layout of a building? The room itself does not feel clean. My husband cleaned the dirty toilet before I saw it, knowing that it would upset me to see it hadn’t had a proper clean. The carpets are in desperate need of a wash or simply need replacing. I wasn’t keen to go barefoot at all. The finish of the room is rough and clearly the work of an amateur decorator. The décor is a strange boutique style mishmash without a coherent theme to tie it together. I guess it’s eclectic. It felt tacky, but decor is subjective I guess. We were relieved to see a fan in the room as there was only one window and it was a warm day. We then discovered it wasn’t working. My husband booked the hotel for my birthday as a surprise and specifically requested a sea view, he was told directly that he would be given the Hanover room with sea view and balcony. We didn’t get that room and by the time we spoke with Victoria to resolve this, it was too late and someone else was in it. She apologised at first and asked if we’d like some free drinks or something. She wasn’t very forthcoming with a resolution. We said we would discuss a partial refund in the morning before checkout as we had a cab coming. Good luck finding anyone in the morning! We also asked her twice to replace the broken fan to which she said no problem. This didn’t happen. So eventually my husband went back to the pub to ask again at 11:30pm as the room was so stuffy. He was told that there weren’t any more fans (he took it apart and fixed it himself in the end). At this point Victoria also became truculent regarding the booking mix up and told him he had the room he booked. We have the message stating otherwise. He asked where we went for breakfast in the morning and was told “you haven’t booked breakfast” this is listed as free on TripAdvisor but £10 per person on ***********. Frankly after observing the cleaning standards we were relieved to go elsewhere for our food. The four poster bed looks nice enough at a distance, but it’s clearly a very old sad mattress with a topper and very uncomfortable and saggy.