Vieraskäyttäjä
26. heinäkuuta 2025
Great location as very central, room was perfectly okay as well. However, check in was not good as on first attempt there was nobody to be seen in the reception area and lot's of people sitting around waiting to check. Fortunately, we were able to go out for a while and come back later and thankfully there was a member of staff checking people in but it was very slow and and there was quite a queue. The member of staff who dealt with us was doing his best in a busy situation. On getting to our room, the key did work which meant another trip to reception but once in the room everything seemed clean etc. The only other issue was that the hairdryer did not when used the following morning which was an issue as we were there for a graduation. I made my way to reception again and was told that maintenance would pop up. However, when they did arrive it was over 2 hours later and too late as hair was dry!! There was work going on in reception and I'm assuming the staff were under extra pressure with that as they were all trying their best in difficult circumstances.
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