Hotel on Monroe, BW Signature Collection

Came in as a couple, and left pleasantly surprised. Good location, good food nearby, and clean and soft beds. Owner came out to check on us as we were leaving, and was happy to chat about the renovations and work he had put in on the property. Very clean, cute and welcoming aesthetics, and a good spot to hang your hat at the end of a wonderful day.

Always a pleasure to stay at Hotel on Monroe. The staff are helpful, pleasant and courteous. The accommodation is clean, comfortable and modern. The bed is extremely comfortable and just huge! Silas, the owner goes above and beyond to help. We can highly recommend Hotel on Monroe, we've stayed there numerous times when visiting our family in Rochester.

We were only there for one night and the stay was okay. In our unit the toilet seat would not stay up and I also noticed human hair in the bathroom.

Definitely NOT a boutique hotel. Not a "boutique" hotel as they advertise. I would consider it a nice motel. We called in the AM to confirm the room and was told we had room V and would get an email with instructions. The link we received did not work. Our room was changed to C but we did not get the text with check in instructions until 10PM and there was nobody in the office at 9pm when we got there. Flooring was LVT but felt gritty. Carpet at the entry door would have been nice. No full length mirror. Wardrobe rack was located in bathroom with no closet. No coffee maker or microwave in room. Lighting is super bright and harsh. To turn on the bedside light you have to get out of bed and walk to the back wall. No switch that can be reached from the bed. Both lights go on at once and are very bright. Sink was clogged and would fill up. Only basic TV channels were available thru AppleTV. You had to have an your own account to watch on apps. The bathroom door is a barn door that did not cover the entire doorway and did not seal or lock so from the bed you could hear ALL the bathroom noises. The toilet flushing would wake me up. N Cars parked only a few feet from the room so in the morning when a truck was left running the fumes came in the widow. The A/C heating unit is only a few feet from the bed and VERY LOUD. If you need quit when you sleep bring ear plugs. The second level is only accessible from staircases in the back. Not convient if you have lugga

It was everything we needed, no frills, but nice, clean, a great location and the owner and staff were exceptional.

Incredibly nice stay, perfect quiet location but still close to many things. Walkable and drivable. Nice new upgraded amenities.