Hampton Inn Denver Northeast-Brighton

We have traveled a lot and use Hilton properties. This property is in transition. Mismatched decor; non lockable men’s bathroom, paper towels. But the one that really counts is not being able to secure the room from inside, the deadbolt nor the security latch worked bc the door didn’t line up. We used what we could to barricade the door.The night clerk validated it and was to call the manager. No response. No manager in the morning at check out.

The staff at the reception desk at night made a mistake and charged me 156$! ******* also charged me 140$ for my online reservation! So I called the hotel many times and finally they said they would refund my money but then they didn't and they lied! I've been calling and calling and I still can't get through to the manager and every time I hear a different lie! It was really a very sad experience! Please don't trust anyone!

I spent one night in this hotel and was surprised that a number of things didn't work. The blow-dryers in my room and a friend's room were broken. The soda machines on almost every floor were broken or out (I did luck out on one floor finally). There was no morning coffee at breakfast because the machines were broken. Other than that, the rooms were fine and the front desk was friendly.

This was the worst stay in a long time. It started with me not being able to pick my room so I just took what was assigned. Pool floor was peeling. Big stain in on the filthy carpet in the room. Curtains were really dirty and phone in the room only worked on speaker to call and ask about why the tv didn’t work. They said to unplug and plug the box. Still didn’t work. Breakfast was dry and burnt. OJ tasted bad and sausage was like cutting wood. DO NOT STAY HERE.

Dogs and cats running around the lobby and on the floors. It’s a pet friendly hotel which is fine but pets on a leash is the law. Had 2 dogs and a cat try and run in my room. Dogs in the breakfast area running around. Don’t want a dog in my face when I’m trying to eat.

Furniture is bad scuffed along the edges, back of bathroom door slowly rotting away, major faucet leakage in shower, towels threadbare, and the air conditioning is unable to cool the room regardless of how low the thermostat was set.

Stayed here one night with kids and I would never stay here again. Paid $180/night. The TV did not work in the room. There were stains on the carpet. Found a needle in the hallway. There are much better places to stay, especially for that price!

Staying here for a quick night after a long international flight in before our last flight home to Alaska. The only major issue (which is really dumb on this hotel's part) is that there are TWO hotels with the name "Hampton Inn Seattle Airport". I was calling the one that came up on my google search for a ride when a shuttle with the same name pulled up at the airport. After two brief calls, the 'Hampton Inn Seattle Airport' I called was not where we were staying, but the 'Hampton Inn Seattle Airport' van that was right in front of me was the right one. All three people riding in the shuttle were on their way from the wrong hotel to the right one, and it was only by a stroke of luck we didn't end up int he same basket and didn't waste an hour driving around SeaTac after a 12 hour flight! Why wouldn't one of these hotels change their name to 'SeaTac' or find another hotel flag? Anyway, the one we were at was just across from the Alaska Air Corporate office. The front desk worker who checked us in was super nice, but obviously needed help. There were three people with us waiting to check in and the phone was ringing nonstop and she didn't appear to have any help! The room was perfect - we had coffee making supplies but no coffee maker (not an issue since we arrived at 9 PM and were leaving at 930 AM and got breakfast with coffee in the lobby (who would take one of those cheap-o coffee makers anyway). The breakfast was good - more fruit would have been nice - all we found was a few oranges. Again, the staff person working breakfast was super friendly but needed help. She was constantly walking back and forth refilling milk, food, waffle mix, etc and even though there were a lot of people eating while we were there, it was fairly quiet and clean tables were easy to find thanks to the woman's hard work! The clerk working check out was nice too. she was very apologetic that the coffee maker was missing and was friendly. A good hotel with all the expected amenities - although it needs a name change so people don't get confused!

Dirty, boogers and food plastered to walls throughout room . No lights had to use phone flashlights at check in due to “No maintenance “ . Rooms needs a very thorough cleaning don’t overlook the boogers on walls