Premier Inn Bridlington Seafront

My advise to you is DO NOT stay here. The girl on reception is clearly under trained and not qualified to do her job properly. There was a issue with payment that we had booked through a 3rd party. Her attitude was terrible and she told me you can only book through the premier inn website. This is FALSE and incorrect information. Their customer relations have confirmed you CAN book through a 3rd party. I asked to speak to a manager and was told I am only the receptionist and there is one. Again confirmed by customer relations this is false information. I wish the lady well and hope she gets more staff training to help her do her job correctly.. This spoiled a birthday celebration too!!

Unfortunately, the room wasn’t clean on arrival, and there was a lot of noise throughout the night, which made the stay quite uncomfortable. Would appreciate it if you could look into this and let me know if this is something being addressed.

Standard room was very standard, more so than other premier inn sites. The ‘sea view’ room didn’t have a window directly facing the sea but the building opposite where if you looked to the right out of the window you could then see the sea. Staff were friendly though and parking is good on site. Would recommend for a short stay.

The team was welcoming and friendly, the hotel was spotless and smelt amazing, the room was large with really comfy king size bed and a couch, this room was spotless and had everything for an overnight stay. The receptionist was friendly advised on the area and gave me some taxi numbers

I noticed that early check in was £10 in November, and now is apparently £15 - not that I would pay that, clearly trying to see how much people are willing to part with. Anyway, Premier Inn, for the love of God involve a woman in the design team. We do not want a water fall shower with no other option because we might want to shower without getting our hair wet. Also some sort of cup is needed for toothbrushes. And as with every hotel room in the world, not enough space to put your stuff down in the bathroom. Location is excellent for the seafront etc.., parking convenient. Other than that it was exactly what I expect from a Premeir Inn, clean, comfortable, reasonably priced.

Had to wait 1 hour for our early arrival to be granted .. walked in our room to finger prints all over the windows toilet handle .dirty windows marks on floor ..poor service in restaurant because head sheff had an accident waited 45 min for pizza and chips for kids and Charlie the manager could not managed the situation..very rude face pulling eyes rolling ..breakfast was poor everything rushed to be only just cooked and full of Greece..have to wait minimum 20 min to see somebody on reception.. corridors stink of alcoholic..1st flooor