Hilton Brentwood/Nashville Suites

The hotel overall was a great experience! The front desk staff was awesome to work with and offered any help when needed! I would give the cleanliness of the hotel 7/10. The room looked like it needed a good deep cleaning. Our kids really enjoyed the swimming pool along with the hot tub.

Avoid this one if you’re a diamond. No benefits if their “executive lounge” (no food) is open. That’s basically all weekdays. Also no using diamond credits (if you got them on the weekend) in the market except for their “pre-made food in the fridge”. Basically worthless. We also paid extra and booked the breakfast rate. That breakfast rate included about 20% of the menu and did not even cover coffee. This hotel is just an outlier. And the staff is unaware of policies as well. Book Hilton…just avoid this one.

Hotel was a good location, easy parking. The rooms were in a suite style with a little living room, coffee station and desk, separate from the bedroom. Very spacious and comfortable. We’d definitely stay here again. The breakfast area was good as well.

The rooms were modern and clean! While staying in Nashville, we used the executive lounge for both snacks and breakfast — it was great and conveniently located on the 1st floor! The hotel is very quiet- super comfortable beds in large 2 room suites—highly recommend staying here!

I am a generally loyal to the Hilton brand. This hotel however falls far short of the standard I would expect. From the facilities themselves being very dated with a minimal remodel to the people and service. I will definitely not be staying again and it makes me question the dedication to the brand. Rain working at the front desk was especially rude and unhelpful, however, that was just the icing on the cake for the bad experience that this hotel seems determined to provide.

The hotel room is lovely. We are in a suite and the amenities are great. The room has a door and lock so there is privacy . You could have an additional guest who can sleep on the sofa bed. The bathroom has two doors and can be accessed from the bedroom or the living area. The location is close to Kroger in case you need to stock up on groceries etc. The staff is friendly. The room is clean.

The lobby, restaurant and bar are very nice! But our room (123) looked like something you’d expect from a Super 8 or red roof inn, not a Hilton in Brentwood. The bed was horrible, sunk down to a dip in the middle, so my wife and I were dippin towards the middle all night. The plugs were half way sunken in the wall and loose, the bathroom looked like it was redone recently, but by some incompetent people. Cracks all over the ceiling they just tried to cover up with paint, no exhaust fan, rusted door hinges, the pull out couch was flimsy and the thinnest mattress possible. For a Hilton brand hotel, and what they charge, this was by far the worst room we’ve ever had in a Hilton brand. Never again will we stay at this particular hotel when visiting. Pathetic

Had an excellent stay despite the group of hockey kids that were staying and recklessly running through the halls loud unattended by there parents who were off getting drunk and leaving the staff to manage. The staff handle the situation with grace and patients. Even though the kids and parents were less than polite and honestly should have had CPS called. They made sure everyone was accommodated and comfortable. Responded to all the complaints regarding the hockey team’s disturbance and disrespect. The staff alone make this hotel a 10/10.

Rooms were freezing Cold, staff was Cranky and not accommodating at all, just walked into my room without knocking and also looking for ways to get my kids in trouble, rooms were Dirty and dusty. Will not be returning. Suggest you stay elsewhere!