Hotel-Apartamento Las Olas

Muy buenas instalaciones y vistas. Personal muy atento e instalaciones acogedoras.

Recepción muy amable . Buena ubicación ！ha sido muy satisfactoria la experiencia

We had a lovely stay at the hotel, it has a very relaxed feel to it. Hanging out by the pool was really pleasant something I've often found a challenge in other hotels. The beach wasn't too far away, supermarkets, restaurants and cafes nearby. A 10 minute bus ride to Santa Cruz which was well worth a visit. Even the incoming and outgoing planes added excitement and didn't bother us too much. I'd been a bit worried about being so close to the airport. I loved the view and watching huge cruise ships arriving in Santa Cruz Puerto every few days. Overall a really relaxing holiday, just what we wanted and needed. Already on arrival at the airport you could sense the chilled atmosphere of the island. Food at the hotel was more on the simple side but good. We asked reception for a coffee maker and additional coat hangers when we arrived and these were delivered to our apartment within the hour. A cockerel outside our apartment loudly announced sunrise at 7.15am every day, going on for about half an hour, no sleep possible after that, it was as entertaining as it was relentless. Would definitely go back to the hotel. We had paid extra for the seaview and it was well worth it.

The hotel was a very mixed bag. Very good staff, lovely view (we chose an apartment with terrace), apartment was very clean and spacious. The bathroom was of a good quality, whereas the rest of the furnishings were pretty poor. Broken fuse box and door with hole where lock had been changed. No corkscrew! Terrace offered no privacy as there was nothing between our apartment and the one next door. We were about as far from reception as we could get (not a problem) but there was no lift access to the apartment so we had to carry our heavy suitcase up twenty steps. Breakfast was fine, a good spread although there was little variation during the week. The worst part of the holiday was the evening meal. We went for the first night and the quality of the food was so poor that we ate out for the rest of the week. Luckily the food in the local restaurants is good value and a reasonable standard - but not gourmet if that’s what you’re looking for. I would stay again but either self catering or B&B. The island itself is lovely - walk into Santa Cruz worth doing plus loads of opportunities for walking. Good car hire prices, too, to explore beyond the resort.

Angenehmes Hotel mit freundlichem, hilfsbereitem Personal und insgesamt passablem, dem Preis angemessenem Büffet. Leider direkt in der Einflugschneise des nahe gelegenen Flughafens, aber die Anzahl der Flüge ist überschaubar. Wenn man viel unterwegs ist und nicht nur am Pool liegt, noch weniger störend. Wenige direkte Parkmöglichkeiten, aber in akzeptabler Nähe immer etwas zu finden. Einziges wirkliches Manko ist, dass es keinen direkten Zugang zum Meer gibt und man immer über an der Hauptstraße entlang um den großen Hotelkomplex herum gehen muss.

Definitely not a 4 star. Misleading to say every room has a terrace or balcony and the pictures are misleading. We were given a room in the block across the road. There was no balcony and the room faced a large hill which was oppressive. There was road noise and the room needed serious work to get it up to even a three star. There was no heating or air conditioning and all the pools were freezing. We asked at reception for a room with a terrace or balcony and were told they only had one room available and that we wouldn’t like it. We viewed it and although it was in the basement and it as bad a condition as the first one, it had a terrace and was on the main site of the hotel so we took it. The hot breakfast food was cold although there was a good choice. Good points, the staff at breakfast were very friendly, there are restaurants and a supermarket within walking distance and there is a bus stop close by to Santa Cruz.