Hotellit aamiaisella kohteessa Galveston

"The facilities were satisfactory. The food was acceptable. However, I was highly dissatisfied with the front desk service. I attempted an early check-in and was informed that the earliest I could check in was 3:00 PM. When I returned at approximately 3:10 PM, I was told I would need to wait an additional 20 minutes or until 4:00 PM because the room was not yet ready. As I was leaving, I observed the two front desk staff members, who appeared to be Hispanic, laughing loudly as I exited. I then waited in my car. Shortly thereafter, I noticed several other guests entering the building and being checked in. I returned to inquire again about my room, and the staff member appeared visibly upset by my return. She checked the availability of my room and, as a result, I was assigned the last room on the first floor, which felt like a punitive measure. We checked out on Sunday, around 11:20 AM. I received a phone call asking if I planned to check out that day. I explained that no staff was present at the front desk to process our check-out, and since we had already returned the key card, we left it in the designated return box. The front desk staff should have verified the return box before calling. Overall, the customer service experience could have been significantly improved."

"The room was fine and the location was perfect for the fishing docks. But there was a man banging on a door at 1am because his daughter was locked in. I feel for them but the hotel attendant acted like there was no way for them to help when we called."

"服務態度很好，很有耐心，光線充足"

"Clean room with lots of fresh towels, gorgeous pool, fun mini-golf, excellent location, friendly and prompt service, great breakfast that’s a little more than the expected including hot pancakes!"

"套房包含客廳和兩個卧室兩個衞生間，非常方便。廚房還有簡單廚具。"

"매우위치도좋고 친절합니다 다음에도 또올겁니다 아주나이스한 장소였습니다 아침조식도 나쁘지않았습니다 베리 나오스"

"非常舒適的酒店，酒店基本每個房間都可以看到海，停車很方便，衹是要收費，也可以理解，早餐中規中矩，水果很新鮮。"

"Personal muy amable"

"Clean, quiet, loved the full hot breakfast, service, and our ocean view from the balcony was truly magnificent! Comfy beds & loved that there were 3 of them - 2 queens plus a pull out sofa bed, definitely came in handy."