Hotellit aamiaisella kohteessa Boston

It’s a beautiful hotel. Room is nice and comfy. Location is perfect. However, service is terrible. Like a 3-star hotel. When we arrived, there was no doorman at the door to help with luggages. After a 24-hour door to door travel, we had to carry our luggages up and still no one offered help. Housekeeping was not a 5-star ranking standard. Bedsheets were not changed even on the 5th night I stayed. From day 2, we have to call front desk to replenish water everyday. If u don’t call, no water is replenish. A request of a kettle took 30 mins. We ordered a few packages from Amazon and Target, took them two whole days to check where are the packages. Called front desk 3 times, went down to talk face to face with front desk 2 times. Finally they found it and brought it to the room.

We spent a long weekend at this hotel. First, a free local shuttle express bus takes you from Logan Airport to Back Bay Station, which is just a four-minute walk from the hotel entrance. Check-in was smooth, friendly and efficient, and we were given our requested room. Our room was spacious and well-equipped, with a fantastic view over Boston Bay. It had a spacious seating area, a large flat-screen TV, a full size in-room fridge, a spacious rain shower, and ice stations on each floor. The bed and bedding were of high quality, and there was a selection of pillows to choose from. One of the most impressive features of this hotel is the in-room security safe, which is rare in many US hotels. There are also excellent food and beverage facilities on-site, and an extensive room service menu. The housekeeping was of a high standard, and complimentary water was provided each day. If you haven’t already, I highly recommend signing up for the Marriott Bonvoy awards programme in advance of your stay. This will give you free WiFi for your entire stay. The hotel is located in downtown Boston, with easy access to Back Bay and Copley Square metros, the Boston Public Library, Prudential Centre, and many other facilities such as supermarkets, restaurants, and cafes. I would highly recommend this hotel.  

Отличный новый отель. Номера небольшие, но все очень комфортно! Удобная большая кровать прямо у окна с видом на город (при заселении можно выбрать низкий или высокий этаж и вид - на город или нет). Регистрация удобная Душ и вся сантехника новые, все супер. Современный телевизор Свет, кондиционер, телевизор и пр. Управляется с планшета, что тоже очень удобно. Есть два вида штор - блекаут и от яркого солнца. Район удобный - можно быстро добраться до Кембриджа, до Даунтауна пешком 15 минут. , тропа Свободы также находится рядом Отель находится в здании автовокзала, но народу немного и это соседство не ощущается. Зато рядом есть большой фуд-корт, огромный супермаркет где огромный выбор всего, в том числе алкоголя и готовой еды. Также через дорогу - литл итали, где много вкусных ресторанчиков и баров. В общем, мы очень рады, что выбрали этот отель.

I highly recommend this hotel! I stay at various hotels throughout the world and thoroughly enjoyed this hotel. Staff were attentive and respectful, room was spacious, bathroom was spacious for a city hotel, everything was clean and location was great for many sites, drivers and subway/metro. I’m originally from Boston and Hotel Indigo will be top on my list for return visits. Comfortable bed, easy air con to adjust, plenty of towels. I always clean items like the remote control, phone and light switches with sanitary/bleach wipes before using them. I didn’t notice any dirt when cleaning these items…credit to the hotel’s hard working cleaning team! Thanks to the front desk team for an easy early check in and a quick check out!

This hotel was brilliant. The location is amazing, right next to the common and many other attractions. The staff were so friendly and helpful. The hotel itself is beautiful with lots of history. My teens were very excited to be sleeping across the hall from room 303 but no ghosts were seen 😄. Creme pies were delicious.

Hotel location was great downtown right across tufts medical hospital. Service was great room was clean we ate at westeria is on the second floor of the hotel also the lobby is on the second level food was great also their is a Starbucks on the 1st floor. Staff was awesome we didn't get the breakfast and we didn't park a car parking fee was $65 a day i would stay here again. The bar at westeria and it superbowl weekend also parking outside hotel

小suite 房間還是挺大的。Lounge 三餐都提供，晚上Dessert 巧克力Tata 很贊，服務都不錯。酒店門口沒有Taxi，得用Uber。健身房和樓下三樓的Equinox 共享。健身房門口有個 Press In Clean 洗衣店隔天可以拿衣服。唯一Wi-Fi 連結有問題，雖然試試了二天和後台溝通。

I got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!

The boston hotel is in a great location and is convenient and inexpensive if you want to be in this area. However, the rooms are a little underwhelming and we had a broken window. The beds are clean and comfortable and despite the run down vibe, everything was clean and fresh and the kitchenette was great for us. Shout out to the friendly and helpful staff, particularly mr Kieth Kitson at the front desk for being so accommodating to our needs.