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Lähetetty31.3.2026
Vieraskäyttäjä
Das Hotel ist neu. Die Ausstattung ist gut. Das Raumklima ist nicht so gut, vielleicht weil es noch sehr neu ist. Diesbezüglich bin ich auch sehr empfindlich. Die Mitarbeiter geben sich Mühe
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Hinta yötä kohden alkaen:6 035 PHP
Lähetetty14.5.2025
Vieraskäyttäjä
Great Stay at Riu Playacar
We enjoyed our stay at this clean, well-organized resort with spacious, quiet rooms (ours had no balcony, but it was fine). The minibar was a nice touch, and the bathroom was spotless.
Highlights:
✔ Food variety – Multiple à-la-carte restaurants (dinner reservations not needed) and buffets with good lunch/breakfast options.
✔beach – Plenty of sunbeds but no umberalla so bring your sunscreen, though pools get crowded les sunbeds.
✔ Access to sister hotels – Party lovers can visit Riu Tequila’s club nearby.
✔ Convenient location – Mini-market across the street, and Playa del Carmen (5th Ave) is just a 150-peso taxi ride away.
✔ Easy airport transfer – ADO bus (250 pesos/person, 45-min ride + 5-min taxi 150 pesos next to ado turism station).
Minor drawbacks:
✖ No elevators – Tough for guests with mobility issues.
✖ Entertainment hiccups – The host sometimes forgot to switch back to English after Spanish announcements.
Perfect for: Travelers who want good value, variety, and proximity to Playa’s nightlife.
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Hinta yötä kohden alkaen:10 240 PHP
Lähetetty24.2.2026
Vieraskäyttäjä
Pros - the staff is all wonderful. The resort has been recently renovated so it’s in relatively good condition.
Cons - the food isn’t great… I would call it mediocre verging on poor. The a la carte restaurants weren’t great either and I would call the booking system/insane red tape process to visit the a la carte restaurants off putting, verging on insane.
I probably won’t be back for the above stated reasons, but I must reiterate that all of the service staff were truly lovely and no question the highlight of the trip.
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Hinta yötä kohden alkaen:6 842 PHP
Lähetetty1.5.2024
Vieraskäyttäjä
This hotel is perfectly located on a block away from the main strip. You can hear the music carry over from nearby bars but that didn’t bother me, it’s expected in a location like this. Upon checking in they give you a tv remote and tell you not to move the thermostat. The AC was fixed to run all night and did not have an automatic feature, so it made for extremely cold nights.
The reason I lowered the rating is the customer service. You are given only two towels and there was no hand towels at all. I tried calling the front desk but nobody answered the 6 times I called. I had to go down and grab one myself where I was asked to sign one out. No big deal. However, the following day housekeeping took this towel and never replaced it. I hope I don’t get charged for a small hand towel
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Hinta yötä kohden alkaen:2 836 PHP
Lähetetty5.5.2025
Dominique80
T’es bel hôtel chambres spacieuse belle piscine
Personnel aimable petit déjeuner correct
Dommage que le cappuccino du matin soit payant quand on a le peut-il déjeuner est inclus
Au calme malgré l’emplacement dans le centre
Très proche de la gare routière
Je recommande
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Hinta yötä kohden alkaen:5 120 PHP
Lähetetty26.6.2024
Vieraskäyttäjä
6月に3泊宿泊しました。雨季のためか海は藻がたくさんで入れませんでしたが、人も多すぎずプールでゆっくり寛げました。キンタアベニーダにも近いので、ホテルライフの合間にちょっと街ブラを楽しんだりもできます。ビュッフェ、ディナーレストランが3件、カフェやプールバーがあり、アクティビティで朝ヨガやショーもあり、色々楽しめました。オーシャンビューで予約しましたがほぼ海が見えなかったので、部屋から海をみたい場合はシーフロントなどで予約した方がよいかもです。
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Hinta yötä kohden alkaen:11 545 PHP
Lähetetty25.8.2024
Nikkilaoshi
Firstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.
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Hinta yötä kohden alkaen:17 898 PHP
Lähetetty24.7.2024
Nikkilaoshi
Location is great. Checkin was easy. Rooms are spacious with a little kitchenette (stove cooktop & microwave) but there’s no dishes or utensils to cook. Decent coffee/tea setup. Nice robes. Medium sized fridge with freezer section. City view rooms do not have balconies and face street with view of ice cream shop and laundromat. Pool is warm & pool towels available. 1 block from the busy street and 2 blocks from beach. There’s a bar with a pool table, foosball, and darts where happy hour was offered for an hour daily. BREAKFAST WAS NOT WORTH WAKING EARLY FOR. Very limited options and was cold. Also after checking our reservation at the breakfast restaurant they were insisting we pay for it when we paid for it with the reservation. Also felt the breakfast staff were a bit rude when I tried asking for details on the station others were lining up for reminding me of things that were included or not.
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Hinta yötä kohden alkaen:6 226 PHP
Lähetetty23.12.2023
Vieraskäyttäjä
Sehr schönes Hotel mit vielen Pools und Grotten, aber leider etwas unübersichtlich und kein direkter Strand Zugang. Sehr gut geeignet für Familien erst recht wegen dem Zugang zu den umliegenden Parks.
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Hinta yötä kohden alkaen:80 607 PHP