Hotellit aamiaisella kohteessa Wuhan

The Hotel is located in a Building that consists of 5 hotels, and it takes the top several floors, which makes a really nice view of the city. Room is clean and the bed is really comfortable. Really like the memory foam pillow and have a really good sleep. The staffs are really nice and helpful. Recommended Hotel and will stay there again if I visit Wuahn in the future.

Everything was perfectly prepared before the arrival of me together with my two colleagues. Room is clean, quiet and comfortable. Here I want to specifically thank miss Hu from reception. Not only because she helped me arrange the 30kg shipment, but she also helped me purchase a special tool online and got delivered in 20 minutes. This saved me a lot of time and headache. Without her kind help I would run into trouble. So that's why my special thanks to miss Hu. Of course other employees from hotel are also with warm heart. In short, it is a nice stay and journey in your hotel. I look forward to visit your hotel again in the near future

This hotel has an ideal location on Qindao Road. It's also close to Jianghan Pedestrian Road. The hotel staff was friendly, helpful and attentive. We had a very comfortable stay. The hotel was clean and the rooms luxurious. They gave us free gifts and upgraded our room for free when they saw our family size. It was a very comfortable experience. Will definitely come again. The surrounding environment is great for pictures, so bring something fancy that you might want to take a professional photo in 🤗 (not required, but would be a plus). Oh, the smart room was also a plus. The AI robot could turn on the light and A/C, close the curtains and order extra slippers or anything we needed from the receptionist. Highly recommend this hotel.

Room was great, very clean, well appointed and very new. The location is also great,close to everything, breakfast was also good. Got upgraded due to Hilton Gold Member, however really no other recognitions. Unfortunately, the service was the let down, reception staff showed no interest, no eye contact, no communication, didn’t tell me where is the restaurant opening hours, inclusions of my room and worst didn’t even tell me where is the lift to get to our room.

Hotel Review: Somerset Future Centre Wuhan Date of Stay:** March 16-22, 2025 Overview:** Somerset is a charming establishment situated in a bustling commercial and residential district, conveniently located above a mall filled with shops and restaurants. With subway access just at the basement, it’s an ideal destination for both business travelers and vacationers looking to explore the area. Our recent stay in a two-bedroom apartment with a fantastic night city view was enjoyable, with a few minor hiccups that didn’t overshadow the overall experience. Check-In Experience:** The check-in process was smooth and efficient. The staff greeted us with warm smiles and complimentary drinks, setting a welcoming tone for our stay. They provided detailed information about the hotel's amenities and nearby attractions. Room Quality:** Our two-bedroom apartment was spacious and well-appointed, featuring a stunning night view of the city skyline. The modern decor created a cozy atmosphere, and the beds were incredibly comfortable. The kitchen area was well-equipped, with coffee machine, washer and dryer, making it easy during our stay. Amenities:** The hotel offers a variety of amenities, including a fitness center, sauna and jacuzzi. We enjoyed a delicious breakfast at the restaurant, with Wuhan noodles made to order. Location:** Located above a vibrant mall, Somerset Hotel provides easy access to a variety of shops and restaurants right at your doorstep. The subway exit in the basement makes getting around the city incredibly convenient. While the highway is nearby, the hotel maintains a peaceful atmosphere, making it a great place to unwind after a busy day. Service:** Overall, the service was excellent. Staff members were attentive and quick to address any concerns. A special shoutout to COCO who went above and beyond to assist us throughout our stay. She was proactive in ensuring we had everything we needed, making our experience even more enjoyable. Additionally, Manager APRIL deserves high praise for all the wonderful arrangements she made for our visit.  Conclusion:** Somerset Hotel is a lovely place to unwind and enjoy the beauty of the city. With its friendly staff, great amenities, and prime location, we would recommend it to anyone looking for a relaxing, yet convenient getaway. We’ll definitely consider returning in the future!

I had a wonderful stay at this hotel—the rooms were clean and comfortable, and the overall atmosphere was peaceful and luxurious. What really made my experience special was the excellent service. The staff were friendly and always ready to assist. A big shout-out to the 11th-floor housekeeping team —they were incredibly thoughtful，paying attention to small details that made my stay even better. I highly recommend this hotel and will definitely stay here again!

Will I stay here again? Absolutely yes! It's flawless and by far the best hotel i have stayed in China and in my life. Firstly, when i stepped in, the front desk lady (小慧）was so friendly and patient to bribg me through the check in process smoothly and professionally. She patiently explained all the details and services available such as free meal services delivered by robot to room, free airport shuttle, breakfast timing and free laundry services. Secondly, when stepped into the room, the room was so modern, sparkling clean and hi-tech. There was no foul smeel and smoking smell. Fruits (banana and madarain oranges) and some snacks were provided for free. The curtain can be open or close eith a press of the button beside the bed. The warm pressure and temperature are just right and functioning well almost instantaneously. The toilet bowl is also high tech and equipped with sensor and remote control that can heat up your cold butt in cold winter and wash your butt after your business. Thirdly, there's a cute little robot that can accurately deliver meals to your roon! So cool! Lastly, the breakfast buffet was sumptuous and amazing. Also the best i have had staying in China. Many varieties from small xakes, pastries, dim sum, vegetables, noodles, rice, salad, tea leaves, coffee, fruits, yogurt, juices, porridge and etc. The dining ambience is also relaxing and nice although it will be perfect if smoking is disallowed there. Finally i also wish to extend my thank to the other frontdesk ladies who were on duty onthe night of 2 Jan 2024 and 3 Jan morning as they were also super friendly, polite and attended to my queries well. I offered a small tips of 10 yuan but they turned down as they insisted they are not supposed to accept tips. I am sad but still they are doing their job professionally and i am impressed. ❤️💜💖💙💛💚🤍 Truely a 5/5 stars hotel. Thank you.

The hotel room was very cozy and the service was excellent.Patrick took me to the airport. As my leg was froctured, he pushed the wheelchair all the way to the security. check and made a smooth handover with the ariline staff. I'm very groteful for his considerote service 호텔 객실은 정말 아늑했고, 서비스도 매우 훌륭했어요. 특히 Patrick 직원분이 공항까지 동행해주셨는데, 제가 다리를 다친 상태라 휠체어를 타고 있었거든요. 보안 검색대까지 직접 휠체어를 밀어주시고 항공사 직원에게도 매끄럽게 인계해주셨어요. 세심하게 배려해주신 서비스에 정말 감사드립니다.

First time staying here. The hotel was very well located in the downtown area. Front desk staff gave me an upgrade to their executive room with a killing view. Room was clean and quite spacious. Really dig the view of the lake and financial districts below. I would typically prefer a sunnier day for better visibility, but during my stay this time, it was drizzling and the blurry view was quite chill. Breakfast ended a bit early but had some decent food options. Lobby bar staff was not familiar with credit cards or Apple Pay but actually their handheld worked with my Amex on iPhone in the end. I had to work with her and her manager so keep in mind if you are using these options. I would recommend choose CNY on the POS machine and have your bank do the currency exchange. Their POS device charges 5.5% fee if you choose Dollar or equivalent.

A good hotel with excellent service! The staff doesn't speak English, but they are very welcoming and friendly. They helped us with all our questions using a translator. There's a laundry room and a gym on the 16th floor. The only disappointing thing was the cleaning. The rooms are new, but quite dirty. The floor is sticky, and there was ash in the toilet as soon as we checked in, and it wasn't cleaned during our entire stay.