Hotellit aamiaisella kohteessa Changzhou

Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect. Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled. What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team. We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.

⭐⭐⭐⭐⭐ 5/5 – A Perfect Stay, 100% Satisfied! We had an absolutely wonderful experience at Tianmu Lake Yuhu Peninsula Hot Spring Hotel (天目湖御湖半岛温泉酒店). From the moment we arrived, everything was smooth and welcoming. The room was beautifully clean, spacious, and well-equipped, with a breathtaking view of the lake and surrounding nature. The hot spring facilities were fantastic — relaxing, clean, and a true highlight of our stay. A very special thanks to 御湖半岛管家曾怡 (Butler Zeng Yi), who provided outstanding service throughout our stay. She was attentive, kind, and went above and beyond to make sure we were comfortable and had everything we needed. Her professionalism and warm attitude truly made our trip memorable. We highly recommend this hotel to anyone looking for a peaceful and luxurious getaway in Liyang. We are 100% satisfied and will definitely return in the future! Thank you again to the whole team and especially to 曾怡 for making our stay perfect!

The hotel is very nice and it's like a unique experience. We stayed in the family themed room. My booking had the hotspring and welcoming fruit included. The place is huge as a resort with different restaurants, hot spring, and many activities. There are other hotels but I believe this one is the best among them. Coco from the reception speaks perfect English and guided us to the room. Kevin is also very helpful he took me to the Japanese restaurant to check the menu, and made sure I had a comfortable stay. Honestly great service.

💯The lady who checked us in on Day 1 was very good, but the staff did not wear any name tag so I can’t remember her name. We found that she is the only one who was prompt and alert to guests needs. She helped upgrade us to a room that is more handicap friendly, as my husband was on crutches. She also helped us order takeaway using her private mobile phone when the restaurant on site was closed for lunch as we had no china mobile phone number to order take away. 💯The location is great by the lake and near the Tianmu Lake scenic park. 💯Outdoor hot spring staff on duty are attentive and polite. She even instructed the buggy driver to the nearest point to pick us when she noticed that my husband had difficulty walking. However the buggy driver did not pick us from the recommended point as she gave the excuse that her buggy driving skills are not good enough. Therefore we had to walk a longer way to be picked up, which puzzled everyone as there was more than enough space and a road for buggy entry…. ❌ Not enough staff, especially at dinner and breakfast. Food is slow to come at dinner even though we pre-ordered. Waited 30 mins and more. Staff are loud clearing the crockery, and had no sense of regard for those still dinning. ❌tour groups arrive in the evening by the bus load. The hotel did not feel premium with the crowd who were very loud. ❌the private hot spring in the room only had a fixed temperature of more than 40 degrees which made it very uncomfortable when the external temperature is more than 30 degrees. The solution was to mix it with cold water via tap, which was very slow and impractical. The hot water needs to be filled up by the staff, and you have to call them. ❌not suitable for those with difficulty walking or elderly. ideal to have your own car. 🤔Overall, I did not feel that I made a good choice with this booking. There are others private hot spring room near Yu Shui hot spring / Bamboo sea area for a better value and premium feel. 🫥I would also caution against the 100 yuan fish coupon - it is a discount coupon to offset about a third of the price of the dish, not a complimentary coupon for a fish head casserole. I did not receive the welcome gift so I can’t comment. The public hot springs has 4 pools.

The service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there. The hotel package we took included the hot springs, spar and breakfast. It was worth it. The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴. So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake. Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel. Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place. Best service ever. Keep up the good work!!!

I recently stayed at this hotel and was thoroughly impressed by every detail. From the spacious, immaculate room to the top-notch amenities, it exceeded all my expectations. Room & Amenities: 10/10 -Bathroom Perfection: Loved having both a deep soaking tub and a separate walk-in shower, ideal for relaxing after a long day. The private toilet area added extra convenience. -Luxury Touches: Plush bathrobes and premium toiletries made it feel like a true retreat. Practical Comforts: The iron and ironing board were a lifesaver for attire/wrinkled clothes. View & Ambience: Breathtaking river views from the window—especially magical at sunrise and night. Serene and quiet, Perfect for uninterrupted sleep. Breakfast: 10/10 Huge variety of both Western and Chinese options (fresh fruits, eggs, dim sum, noodles). Highlight:The fluffy, made-to-order pancakes were divine—some of the best I’ve had! Service & Cleanliness: Spotless throughout-housekeeping deserves applause. - Staff were attentive and friendly, always quick to assist. Final Verdict This hotel is a gem, whether for business, romance, or a solo getaway. The thoughtful design, gorgeous views, and delicious breakfast make it worth every penny. I’ll absolutely return and recommend it to anyone visiting the area! Tip: Request a high-floor room for the best river views!

首先説説酒店地理位置，，位於太極廣場附近，步行不超過7分鐘，園區主要遊玩景點和親子投喂活動區都在跟前，再説説酒店設施，古色古香的陳設，環境一級棒，早上起來毫不誇張的感受到鳥語花香，內部設施齊全，沖涼，洗手間分開，還有私湯鹽泉（特色），獨立小院，私密性拉滿。着重談談這裏的服務，可以用爆贊形容，管家王紅霞從看到我們開始就笑容不斷，遊玩攻略，表演預留位等都是主動告知，省了我們不少時間和功夫，酒店還貼心的提供早餐送上門服務，足不出户就可以享受豐盛的美食，附贈的水果品質都很好，還有酒店準備的免費下午茶時光……總之是一次很不錯的休閑體驗，

I absolutely loved the stay, i have stayed in multiple hotels all around China including Shanghai, Chengdu, Beijing, Chongqing and etc, but by far this hotel had the MOST comfiest bed. It felt like laying on a cloud. I actually booked a queen room with the bathtub in the picture and when I checked in, they told me that after renovation they only have a bathtub in the family room. We were okay with it but in a few minutes a staff came and showed us to our new room with a bathtub. They were very friendly, accommodating and understanding. Not to mention the room being super spacious, having a huge mirror, having a tv and an electronic toilet. The amenities were amazing. Likewise, the interior of the room was beautiful. The location is also amazing, there are many malls just outside including huge malls with international brands. The location is prime. This is by far my favourite hotel I have stayed in China and will stay there again!! Cant wait to go back

One of the lady at the reception was a bit rude. I asked her what the shipping address is of the hotel for online shopping and she did not understand even with translator app which is not an issue at all. She thought we were trying to book a room. I guess she was unaware that we were already checked in and that we were guests because when we gave up and headed to the elevator to go to the room, she yelled at us and followed us and said something sternly. I then showed her the room card and she took it to inspect it, then returned it and said okay. It was one of the most unpleasant experiences with a hotel staff compared to all the other hotels I have stayed in, including Chinese hotels.

Booked an hourly rate room due to a flight delay. Immediately upon entering the lobby a gentleman - presumably a manager - offered me a cigarette. Even though I don’t smoke I found this to be a sweet gesture and an unmistakable token of appreciation of my business. It was also quite fitting as the facility is in an industrial area about 2 km from Benniu airport. Check-in was quick and I was immediately impressed with the room. Shiny new building constructed last year in an otherwise tired Neighbourhood. Spaciously narrow room. There were two beds, one single and one double. I’m surprised I’ve never seen this configuration before as it would benefit couples travelling with a child. TV was huge, wifi was fast and although the air con dial was confusing to turn on it pumped out beautifully cold air. Robot butler was fast. I think they offer shuttle service to and from the airport but a Didi is ~10 RMB. I was not expecting much but this place left an impression even though I only stayed for four hours. Thanks to the staff and I highly recommend it if the location meets your needs.