Holbrook Manor & Spa

Placed in a brick single story bedroom come lounge . Very grubby carpet. Vertical blinds hanging from runners. Area generally in poor repair. Hot and and cold tap in bathroom constantly running. Garden view. (REALLY) £83 No breakfast. Reception no real interest and the garden cafe closed at 1600, despite being told it would offer some simple foodstuffs and drinks. Forget it. Spa users some were very rude and clearly guest staying over were well done the list..

When you book a Manor House you expect Manor House. Not a cheap hotel with no food or bar! We arrived at 3pm. Check in at the leisure club of the Manor House. We wanted a bite to eat, headed to the garden bar. They don’t serve food. Although the waitress said she could make us a sandwich but no menu. Our room was lovely with the poster bed and bath. The radiators were warm ish. Couldn’t just the temperature of the radiator though. Breakfast was awful, was included in our stay. Breakfast was from 8am so arrived just after. Not all hot food was out. It took half hour for all the items for a cooked breakfast to arrive. The sausages were cheap and mushy, along with undercooked hash browns. Tables weren’t set, had to collect cutlery and napkins. There doesn’t seem to be enough tables for everyone. The seating arrangements has quite a few low tables which isn’t suitable for eating at all. We wanted to grab a taxi to a local pub for some drinks and food, don’t even think about it! We just couldn’t get a taxi as they were all booked up!! All the 8 taxi numbers and we couldn’t get anyone to take us. So we drove in the end. The spa is quite poor, steam room has been painted recently and the floor is covered in paint flecks not much steam in there at all, spa bath is warm, pool cold.

Absolute shambles. Staff are rude on reception. Didn’t know what they were doing or what spa day I was booked onto. Facilities are disgusting and dirty. No where to sit when by the pool area but three chairs. It is not a spa!!!! Pool feels cold. Tiles on the floor by the steam room were filthy. Food looks awful in the cafe. Couple bits of ham wrapped in cling film and some cheese. Couple slices of cake that’s it. Didn’t look appealing. No slippers supplied walking around in bare foot when the place is so dirty. The spa/ salon upstairs looks lovely however the place is going mouldy, damp patches everywhere. Mould up the walls by the products. For the sake of all the other reviews don’t go here. Wish I read the reviews before I went. It’s like nobody cares about the place. Needs to shut down and re start clearly.