Holbrook Manor & Spa - Oceana Collection

Amazing place, incredible value. I have no doubts the prices will rise so go there now if you get a chance.

Arrived around 8pm charming lady on reception told us how things worked , then shown us to our room , a stunningly large and welcoming room with more than adequate bathroom , at this point I felt the hotel deserved 5 stars Had a great nights sleep , the breakfast , first little information no menu , had to ask if cooked breakfast was available, wish we hadn’t over cooked bacon, cheap sausages something that resembled scrambled eggs , soft hash browns and some baked beans. The hotel should stop cooked breakfast and concrete on their continental which was ok but add a bit and it would be good Went out to Longleat, had great day came back room had not been serviced , bed not made room not cleaned , towels in floor still on floor Went down to cafe , told no food , so got a muffin , biscuits and drinks , so glad I decided to bring my own pot noodles or we would have starved The hotel it self could be a little gem , but lacks love in the catering department and obviously staff in the housekeeping dept So what was a 5 ended up a 3 and I would only want to return if catering improves

I’m not really sure why this hasn’t got atleast 4 stars. When we arrived the setting just instantly made me fall in love. An absolutely beautiful manor with lovely surroundings. We arrived late as we got a little lost but the staff were so helpful. We were greeted by Sue on the spa reception, she honestly was so lovely and helpful, couldn’t have asked for better customer service. She went out of her way to make sure we were happy. We went into the cafe there, and Charmaine was again super helpful and lovely. We then went up to our rooms, which I have to say were just stunning, beautiful oak flooring and a comfy bed. The shower was a power shower and very hot. The tv was large and the view was beautiful. Couldn’t have been happier. In the morning I went to the gym, which had everything you need! Just as good as my gym at home. We then went down to breakfast and was greeted by Charmaine, she again went out of her way to make sure we were happy. She was also very comforting in a time that was needed for my Mum. Honestly the hotel is worth every penny, not only for the beauty of the place but the incredible staff. Thankyou so much! We will definitely be back!