Hotel Garden Club

This was our third visit here - and unfortunately will probably be our last. The pool is still very good with good service. The hotel doesn't seem to provide any level of service for its guests. Our first night we reported an air conditioning unit in our room that was not effective resulting in a very poor nights sleep. Reported at 8pm - reception apologised and said maintenance would look at it the next day - absolutely nothing. Avoid room 301! In fact the room was not even cleaned or looked at. There was an event our first night so the restaurant was closed but we could eat by the pool - all OK. Our second night we went down to the restaurant around 7pm - nothing. Eventually found someone to come to reception - restaurant is closed - why didn’t you inform us - just a shrug. Even had to call a taxi ourselves. We used to give this hotel high ratings for customer service - unfortunately not any more.