Canberra Rex Hotel arvostelua

非常乾淨，服務很好

房間很乾淨安靜，價錢很平，所以房間小點可以接受～位置不錯離City Center很近，停車免費，位置比較多～

房間比較小，其他都還不錯，停車方便。

We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.

停車位有點緊張，但是可以聯繫前台幫忙協調。服務周到，超級nice。

So good

Me and my mom had great time staying at Rex Canberra.

不遠處就是電車站

訂了三個房間，整體感覺不錯，距離市中心開車3分鐘，前台服務很好

這個飯店真是不錯，地理位置很好，距離國會廣場、國家美術館、國家博物館、軍事紀念館都非常近，停車場免費停車，住宿環境安靜，房間乾淨整潔，床位很舒服！很好的選擇！

Room little bit too small but cozy, shower very powerful and hot. The hotel is 20 minutes by walk from CBD, so the location is good, there is transportation around the hotel. Staff was friendly and very helpful Saturday night there was music coming probably from the bar on the 6th floor till late

All good

Very easy and professional. Both checkin and checkout were after hours and the service was excellent

停車比較方便，酒店位置也挺好的，周邊吃飯的略少。環境很乾乾淨