Extended Stay America Suites - Seattle - Bothell - West

After helping my sister in law with the birth of her baby at a local hospital, I hadn't had more than a few hours sleep in two days. I was driving a few hours to get home and was too exhausted to continue so I showed up here, asking for a room. Benji was an absolute blessing at the front desk. He offered me all the things I didn't know I needed. A room away from the elevator to limit the noise, a small, new, clean studio where I could take a hot shower, and a simple breakfast when I woke up in the morning. The hotel offered all the basics for an overnight stay. But what really made it memorable was the grace Benji had for me when I showed up as a delirious, hot mess, mom-on-her-own away from home in the middle of the night. Benji was the most wonderful ending to a very long, exhausting weekend that included a life changing event. I'm thankful Benji was there for me when I desperately needed someone to step in and say, "I got you." Thank you Benji! God blessed me with your kindness, the world needs a million more Benji's.

My experience here with Benji was awesome, he kept the hallways and floors cleaned and smelling so well… nice patient individual.

Benjamin, the gentleman who works the front desk, was spectacular. I stayed here solely based on the reviews that this property has. Benjamin's name stood out many times in most of the review for the level of service he provides. Once we checked in, he made sure to go above and beyond right from the jump. From showing us a few different rooms and accommodating my family's needs. This hotel is blessed to have this man on their staffing, because now I have faith in great customer service. Management here is also upstanding. One night, the fire alarms went off by mistake and many people were upset by the inconvenience in timing. But Katie, the general manager was so courteous and professional. She ensured that all her guests stayed informed as well as safe

We are continuing our stay here while my husband is doing business. Benjamin has made our stay here from booking to extending effortless. He goes above and beyond to meet our needs and continues to do so daily. His kindness and professionalism is worth a 10 star review!

Excellent experience! Benji was phenomenal and made sure we were comfortable and had everything we could need for the stay. Would recommend to everyone looking for an extended stay!

Benjamin is the only one I saw clean the elevators and lobby several times and he is really he is kind and we’re very satisfied with his customer service