The owners were kind and professional. I did find a hair on my sheet from a head that certainly wasn't mine, which isn't that big of a deal but did ick me out a little. I had prepaid for a room with a shared bathroom for the floor and when I arrived, I was offered a room with a private bath for an extra fee. I didn't want to spend the extra money, but it would've been nice if they had offered it free seeing as it was empty anyway.