Hue Hotels and Resorts Boracay Managed by HII

위치 시설좋아요

Really enjoyed our 4 days trip here in boracay by staying at HUE hotel! We got the room for a very cheap price and its spacious! The location of the hotel is also very convenient to any place you want to go, walking distance to the beach, convenient store and they even have activities such as billiards, ktv and such, tho you have to pay for these activities. 10/10 overall stay.

很簡單的賓館， 因飛機延誤臨時找個地方過夜， 不得已而為之， 可以避免儘量避免

직원들은 넘 친절했고 룸컨디션도 좋았어요 조식도 먹을 만했고요 전반적으로 좋았어요

The hotel has a trendy design and quick, efficient check-in, complete with a welcome drink and wristband key cards. However, the issues began immediately upon entering the room. 1. Room Maintenance Issues: The first room had a malfunctioning door lock (both digital and safety), a non-functional telephone, and a leaking air conditioner that caused a slip hazard. Housekeeping’s response to “deal with it” was disappointing. Although the front desk moved me to another room, the air conditioner in the second room was deafening and ineffective, causing the temperature to rise to uncomfortable levels (27-29°C). Additionally, a side door to the balcony wouldn’t close properly, and the curtain above it fell off completely. To top it off, there was no hot water in the bathroom. 2. Third Room Improvement: After raising concerns again, I was moved to a third room, which was functional overall, but even here, the telephone did not work. 3. Buffet Breakfast: Prepaid breakfast was substandard, with poor food quality and insufficient replenishment of items, even early in the morning. The lack of variety and freshness made dining unpleasant. 4. Staff and Overall Management: While the staff were friendly, the hotel seemed significantly understaffed, affecting maintenance, cleanliness, and service quality. The overall condition of the property felt worn-down, with signs of cost-cutting apparent in multiple areas. Overall: The numerous room issues, poor dining experience, and lack of proper upkeep made my stay unsatisfactory. Despite the staff’s efforts to accommodate me, I had to move to another hotel for the remainder of my trip. This property was not worth the hassle.

헤어드라이어가 팬 소음만 심각하게 나고 바람은 안나왔으며, 에어컨은 소음이 공사장 보다 심한 수준, 엔지니어가 왔으나 팬 소리가 원래 그렇다는 말뿐 프론트에서는 방 변경해주지않았으며 룸 컨디션도 최악이고 샤워실에는 거미가 있음. 진짜 최악 중의 최악 같은 비용으로 헤난 계열 작은방 이용 가능한데 왜 이런 선택을했는지 나 자신이 너무 한심해지는 경험을 하게되었다고 생각함. 에어컨 소음은 잠자는게 어려울 정도라 동영상 촬영해두었는데 리뷰에는 사진만 올릴 수 있어서 못올림. 유튜브, 네이버 블로그 리뷰 등 믿지 마세요ㅠㅠ 이게 진짜 리뷰입니다.