D'Mall of Boracay, Station 2 Brgy, Balabag, Boracay Island, Aklan, 5608, PhilippinesNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.7/5
Mahtava
66 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.8
Mukavuudet4.5
Palvelu4.8
Puhtaus4.8
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Kaikki arvostelut(66)
Positiiviset arviot(64)
Arvostelut valokuvien/videon kera(31)
Todella hyvä sijainti(25)
Ystävällinen omistaja(24)
Loistavat huoneet(14)
Herkullinen aamiainen(8)
Sopii erinomaisesti liikematkoille(7)
Upea design(6)
Hyvin sisustettu(5)
Suuret huoneet(5)
Kielteisiä arvosteluja(2)
Says_Katy
Sviitti
Majoittunut 11. 2024
Pariskunnat
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 22.12.2024
That's the end of our stay at this hotel in a suite.
Like it:
The hotel has a very beautiful and stylish interior.;
Amazing entrance group;
Large spacious room;
Bathroom in the room (minus information below);
Friendly staff;
Convenient transfer service;
Rooftop pool;
Nice towels;
A comfortable mattress.
I didn't like it:
•The welcome drinks were alcoholic only, they were different in the pictures, but in fact they turned out to be the same and not very tasty;
• It's very noisy outside the window until nightfall. You can't rest here during the day;
•There was a transformer room behind the wall of our room, and there was a lot of noise coming out of it at night. I had to sleep in earplugs to get enough sleep.
The luxurious bathroom in the room did not retain water when the drain pipe was plugged. The plug was leaking water and the tub could not be filled by more than 10 centimeters. I regretted that we took a more expensive room with a bathroom that could not be taken.;
Unfortunately, the floor is not cleaned during cleaning. It has been checked several times;
•Coffee capsules were available only on the first day, then I had to drink coffee only from tea bags. I don't understand why I should put the coffee machine on and not report the capsules. 2 capsules for the entire rest is extremely small … When asked to bring capsule coffee, it was brought to us in bags..
•We didn't like breakfast very much, as there was no porridge, little fruit, and no cheese for sandwiches. The omelet was always very unappetizing. There were no vegetables at all. None of this was very familiar to us. I didn't really want to eat rice for breakfast and eat it with meat in sauce. We understand that this is a common breakfast for the Philippines, but unfortunately it upset us that the hotel does not have a choice of breakfast for other nations, as such a breakfast is considered very heavy for us. .
• There are only 9 sun beds by the pool (this is extremely small for a hotel of 80 rooms, while the roof area allows you to put a little more);
I am writing about the disadvantages not so that you do not choose a hotel, but so that the hotel management improves the service, because the hotel itself is very beautiful. Many people should see it. I recommend it anyway. 🙂
Käännä
Majoituspaikan vastaus: Dear Says_Katy,Thank you for taking the time to share such a detailed and thoughtful review of your recent stay. We truly appreciate your feedback, both positive and constructive, as it helps us improve and continue to provide the best possible experience for our guests.We’re thrilled that you loved our hotel’s stylish interior, spacious rooms, the friendly staff, and the convenient services, including the rooftop pool and transfer service. Your kind words about the hotel’s design and the comfort of the mattress are much appreciated.However, we sincerely apologize for the issues you encountered during your stay. We understand how disappointing it must have been to experience noise disturbances from both the exterior and the transformer room behind your suite, and we regret that this affected your ability to rest. We will certainly look into these concerns and do our best to minimize such disturbances for future guests.Regarding the bathroom issues, we apologize for the plumbing problems with the tub and drainage. This is certainly not the standard we expect for our rooms, and we will address this issue immediately to ensure that all rooms are in perfect working condition.We also appreciate your feedback about the coffee capsules, breakfast options, and the sunbed situation by the pool. We understand that breakfast preferences vary widely, and we will explore ways to offer more variety to accommodate different tastes. We also acknowledge that the limited number of sunbeds may not be ideal, and we’ll consider expanding this area to provide more space for our guests to relax.Please know that we value your recommendations, and we are constantly working to improve our services and amenities. We're glad to hear that despite these issues, you would still recommend our hotel, and we truly hope to have the opportunity to welcome you back in the future for an even better stay.Thank you once again for your thoughtful feedback.Warmest regards,Feliz Hotel Boracay Management
Vieraskäyttäjä
deluxe-huone, jossa on kaksi parivuodetta
Majoittunut 10. 2024
Matkusta ystävien kanssa
1 arvostelu
4.5/5
Mahtava
Lähetetty 9.12.2024
It’s been a good stay! The location is perfect, inside D’ mall. Surprisingly, it’s not noisy. Staff were all friendly! Especially, Joven and Brian. We will stay here again next time.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful review! We’re so happy to hear that you had a great stay with us and enjoyed our perfect location inside D'Mall, as well as the peaceful atmosphere despite the central location. It’s also fantastic to hear that Joven and Brian made such a positive impression with their friendly service—we'll be sure to pass along your compliments to them!We look forward to welcoming you back on your next visit and hope to provide you with another memorable stay.Warmest regards,Feliz Hotel Boracay Management
Vieraskäyttäjä
deluxe-huone, jossa on kaksi parivuodetta
Majoittunut 11. 2024
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.12.2024
Плюсы: чисто, расположение - до всего рукой подать, в номере две раковины, что удобно, матрасы хорошие средней жесткости, хороший рассеиватель в душевой, сама душевая просторная и с полочками.
Минусы: Нет интернета в номерах, только в местах общего доступа. Нет места, где можно посидеть в отеле. Более того, работники убирали стулья и перекрывали лентой столы, дабы мы «повадились» сидеть внизу. Нет балкона - не высушить вещи. Лежаки у бассейна без зонтиков, днём там невозможно находиться. На пляже своих лежаков нет.
Käännä
Vieraskäyttäjä
deluxe-huone, jossa on kaksi parivuodetta
Majoittunut 10. 2024
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.11.2024
깨끗하고 디몰 한가운데에 있어서 위치도 너무 좋앗어요~!
직원분들도 다 너무 친절하셨습니당
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your lovely review! We’re so happy to hear that you enjoyed our central location in D'Mall and that you found our hotel clean and comfortable. It's also wonderful to know that our friendly staff made a positive impression on your stay.We truly appreciate your feedback and would love to welcome you back on your next visit to Boracay!Warmest regards,Feliz Hotel Boracay Management
Vieraskäyttäjä
deluxe-huone, jossa on kaksi parivuodetta
Majoittunut 9. 2024
Matkusta ystävien kanssa
6 arvostelu
4.7/5
Mahtava
Lähetetty 19.10.2024
Had a very pleasant few days stay at Feliz Hotel. The staff were warm and welcoming that were very competent and kind all the time. The rooms and amenities were in great condition. It’s pretty much at the heart of the island, making most of the attractions walking distance. A must recommend
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for the glowing review you've given Feliz Hotel Boracay. It's especially uplifting to read that you found our team highly engaging and valued the comfort of our facilities. We're glad you appreciated our amenities, and strategic location, contributing to a relaxing and enjoyable stay. Commendations like yours inspire us to continually enhance our service. Thank you for your feedback and we're thrilled to welcome you back for another memorable stay.Warmest regards,Feliz Hotel Boracay Management
Hrvoje [her-voye]
Deluxe King -huone
Majoittunut 9. 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.10.2024
Really 4-star hotel by all means. All is so perfect and there is roof top pool, and all hotel looks nice, luxurious and with ipen architecture. Small round square in front of hotel, with fountain in the centre, makes is perfect for romantic travels and accomodation. Food is domestic and delicious. Beach is near by and stuff is very pleasent to talk with. I recommend for sure.
Käännä
6/9
Majoituspaikan vastaus: Dear Hrvoje, It's wonderful to hear you had such an exceptional experience at Feliz Hotel Boracay. Recognizing the positive impact our team had on your stay brings joy to the entire team. We always aim to offer unmatched service and we're glad to note we hit the mark with you. Also, hearing your compliments about our delectable meals and interior reassures us that we are succeeding. We can't wait to provide you another satisfying stay. Thank you once more for sharing your overall positive experience!Warmest regards,Feliz Hotel Boracay Management
Floy
deluxe-huone, jossa on kaksi parivuodetta
Majoittunut 9. 2024
Matkusta ystävien kanssa
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.10.2024
Excellent! 🥂😎
Käännä
Majoituspaikan vastaus: Dear Floy,Thank you so much for your review of Feliz Hotel Boracay! We are delighted to hear that your experience with us was nothing short of amazing. Providing top-tier service and ensuring our guests receive non-stop attention and hospitality is our top priority, and we are thrilled that we were able to deliver that to you. We hope to have the pleasure of welcoming you back in the future for another wonderful experience.Warmest regards,Feliz Hotel Boracay Management
Em Victoria
deluxe-huone, jossa on kaksi parivuodetta
Majoittunut 7. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.9.2024
We absolutely enjoyed our stay. The staff are friendly and accomodating esp. F&B service angel and concierge Kuya Jom. The room are spacious which we absolutely love esp. we have a toddler. The kids enjoyed the pool too and the lifeguard is friendly. Overall, we satisfied and will recommend the place and come back again.🥰
Käännä
6/11
Majoituspaikan vastaus: Thank you so much for the glowing review you've given Feliz Hotel Boracay, Emerald. It's a pleasure to read such affirmative and uplifting feedback. We're glad to hear that our team made a positive impression on you. Their friendliness and dedication to service is one of the pillars of Feliz Hotel's hospitality. Special recognition to Angel and Joms - it's fantastic that they were able to make your stay more delightful. Thank you for choosing us and we're looking forward to welcoming you back for a return visit.
Vieraskäyttäjä
deluxe-huone, jossa on kaksi parivuodetta
Majoittunut 6. 2024
Perhe
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.8.2024
很好的酒店
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our beautiful property and that our staff provided excellent service. It's always our goal to create a relaxing and enjoyable experience for our guests. We hope to welcome you back for another stay in the future!
esteban moreno sterling
Deluxe King -huone
Majoittunut 6. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.8.2024
Since the very beginning the experience with Feliz Hotel was amazing. They were very helpful arranging transportation from and to the airport. Without mentioning we lost one flight, they were ready to help us rearrange the whole thing.
Upon arrival, Joms, one their front desk staff, was waiting for us with a bright smile and made us feel like we had just arrived home. From then on, everything went smoothly and pleasant. The front desk staff were very kind every day, the cleaning staff were respectful and professional, and we were lucky enough to be part of their 5th anniversary celebration and it was beautiful!
I can’t recommend enough this hotel, the rooms were beautiful, they’re 70mts away from the gorgeous beach, the food in The Plaza, their restaurant, was delicious… I just can’t recommend it enough!
Please give yourselves the gift of visiting Boracay and stay at the Feliz Hotel.
Käännä
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 6. 2024
Perhe
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.7.2024
這個酒店很方便,位置很好
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our beautiful property and that our staff provided excellent service. It's always our goal to create a relaxing and enjoyable experience for our guests. We hope to welcome you back for another stay in the future!
Anonyymi käyttäjä
Deluxe King -huone
Majoittunut 5. 2024
Pariskunnat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 1.7.2024
Location is very accessible near the beach, restaurants. Clean rooms, lobby and pool area. This should be a perfect review. Front desk officers were attentive, however, requests were not being fulfilled right away.
Contacted front desk and Asked for service water around 9pm, no action.
Followed up at 10:35, still no water was brought to our room. Contacted front desk again at 11pm, it was brought to our room 5 mins after. They could immediately inform us if it would take time to give us a bottle of water.
Käännä
SDRM
Deluxe King -huone
Majoittunut 5. 2024
Yksin matkustavat
1 arvostelu
4.5/5
Mahtava
Lähetetty 24.6.2024
The room was not okay. It says courtyard view, but i was given a back property view.
No table for work, flickering sconces, the access card didn’t work and I had to go down to the lobby twice.
The bed board is falling apart.
This is room 405. North west corner room in the floorplan. Crazy room.
Nevertheless, the staff service was excellent.
Käännä
Akira
Premier – King-huone
Majoittunut 5. 2024
Yksin matkustavat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.6.2024
とても清潔なホテルで、スタッフは素晴らしいサービスを提供してくれます
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our beautiful property and that our staff provided excellent service. It's always our goal to create a relaxing and enjoyable experience for our guests. We hope to welcome you back for another stay in the future!
Ezzou
Deluxe King -huone
Majoittunut 4. 2024
Pariskunnat
22 arvostelu
4.5/5
Mahtava
Lähetetty 15.5.2024
Feliz hotel has an amazing location at the center of the island,
The hotel is absolutely beautiful in an architectural style reminiscent of the Spanish or andalousian architecture,
The hotels has amazing shows every night,
The pool upstairs is okay but not great,
The breakfast is good, I recommend to come a bit early in the morning to have the best experience,
The service is great, the staff is always smiling and they seem very friendly I’m helpful, I was really satisfied with my stay there