Mandarin Bay Resort & Spa

What I can I say is a perfect 5 from cleanliness,service,locations&the staff....2 thumbs up&highly recommended!

Roshan at the reception is the true gem of this resort. She greeta everyone with a smile and is always there to assist guests whether it’s 6AM in the morning pr 10PM at night. She’s so sincere and genuine , she makes you feel right at home. The hotel is beachfront and the facilities are new, rooms are clean, buffet is worth the price. We will definitely come back!

Unfortunately the weather was pretty bad when we traveled but we were lucky to be staying at the Mandarin hotel. All the staff were courteous and attentive. The reception helped us with the check-in, receiving my delayed luggage and asking about its condition since my luggage looked rained on and had sand, confirming our return flight since it was at risk due to the bad weather conditions. The staff at the poolside lounge, La Fiesta and Mama Mia went to the extra mile- giving us complementary ice cream and fruit skewers. keeping our wine/beer glasses full, as well as helping to serve my senior citizen parent some drinks and soup. All the staff are very professional too, in the manner they conduct themselves especially with guests. They also provided complementary nightly turndown service, including snacks. The rooms are top notch, very clean- unlike the other hotel chain in the area. Complete amenities and my parents especially loved the complementary flipflops. It’s also very comfortable to stay around the pool. The lounge tables have games for the guests to use. I also used their small temporary gym which they have plans to upgrade. I look forward to coming back here in summer next year.

友達夫婦とのボラカイ旅行でした、ここのホテルにして本当に良かったと思いました。とても綺麗でどこに行くのでも便利な場所でした。友達夫婦も大満足で喜んでくれました。またボラカイに来る時はこのホテルに滞在したいと思いました。

공사중인 부분이 많고, 벌레가 종종나오는 일이 있었습니다. 화장실에는 냄새가 나서 불편한 부분이 있었습니다. 하지만 직원들은 친절하였고, 요청한 사항에 대해 해결하려는 모습을 보여주었습니다.

아직 공사중인 부분도 있지만, 이용하는데 불편함 없었고, 컨디션 좋고 만족스러웠습니다. 조식이 정말 맛있었습니다.