Holiday Inn Express & Suites Hebron - Cincinnati Airport by IHG

1. At 6am, the alarm clock on the bedside table went off. After I turned it off, it kept going off at intervals. 2. The air conditioner is noisy and the bed next to it is exposed to strong and intermittent fan wind of the air conditioner. 3. Overall, this hotel is very cost-effective, with rich breakfast, free coffee, a small swimming pool and a gym.

Las habitaciones muy cómodas . Lo recomendaríamos en otras ocasiones

環境很好很舒適 有免費早餐

This hotel is newly renovated, and not everything is ready, but the room was clean and comfortable with good lighting and access to charging ports. The shuttle was very efficient. Check-in was smooth, efficient, and friendly. It is very convenient to the airport.

We booked this hotel weeks in advance. There was no mention of the renovation that was occurring. The lobby was all drywall dust and bare. Our room was hot and humid with a malfunctioning air conditioner . We requested to be moved to a different room but were told none was available. we checked out and found another hotel. We have not been able to get our credit card refunded for the trip. Called several times and asked for the manager but he was always "unavailable "

We arrived 1.5 hours early and the lobby was being remodled and there was it was completely dirty. There should have been curtains or something. I asked the clerk (Jill) if our room was ready. She said yes its ready, but if I wanted the room early, it would be $25 more. I should have cancelled the reservation then.then, but I wanted to see the room. Enroute to to the elevator, the floors were filthey and ther was water on the flower. The elevator was worse; debree/construction dust was everywhere and this was not cleaned the two days I was there. The hallway to the room had paint chips on the floor. The room was clean, but the faucet and toilet didn’t work and towells were stacked next to the sink, taking up all the counter space because there were no shelves. They came on some time later. The phone and some of the outlets didn’t work. The breakfast was in styrafoam containers and had to be taken to the rooms to eat and the only drinks were the one cup coffee maker in the room. This Hotel was not ready for occupantcy. The room was over $100 per night which was not worth it. Unsatisfied and disappointed.