Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.4
Mukavuudet4.4
Palvelu4.2
Puhtaus4.4
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Kaikki arvostelut(57)
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Kielteisiä arvosteluja(6)
Vieraskäyttäjä
Deluxe-huoneisto
Majoittunut 2. 2025
Perhe
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.3.2025
자동화 시스템이 잘되어 있어서 편안하고 Whats up어플을 통해 관리자님이랑 실시간 소통할수 있는점도 굉장히 편했어요. 워낙 잘 갖추어져 있는곳이라 3일동안 이곳에서 숙박하면서 불편함을 전혀 느끼지 못했습니다. 숙소 주변에 차가 다니지 않은것도 너무 마음에 들었고, 도보로 본의 모든 관광지를 다 둘러볼수 있었구,10분 거리에 대형마트가 있어서 그것도 굉장히 좋았어요^^ 다음에 독일에 또 올일이 있다면 재방문 100프로 !!
這是自助式單間公寓,不是酒店。Trip.com的虛假廣告。他們不是接待或服務人員。他們會在辦理入住手續前向您發送一封電子郵件,詢問您的信用卡詳細訊息,他們聲稱這是城市税,但是,萬豪等酒店不會在您的預訂費之外向您收取城市税。此外,其他評論説,他們使用此卡訊息向您收取您沒有造成的損失。我給他們發了電子郵件,因為我旅行時不帶信用卡,他們也沒有收到我的電子郵件。他們在WhatsApp上聯繫了我的信用卡,並確認他們沒有費心檢查他們的電子郵件。我為此損失了預訂費,因為我拒絕住在這個騙局公寓裏。請不要住在這裏,它比該地區早餐豐盛的優質酒店貴。不要犯我的錯誤。
This is a self-service studio apartment, not a hotel. False advertising by Trip.com. Their is no reception or service person. They send you an email asking for your credit card details befote check-in that they claim is for the city tax, however, hotels such as the Marriott do not charge you city tax on top of your booking fee. Furthermore, other reviews say that they use this card info to charge you for damages you did not cause. I emailed them because I don't carry credit cards when travelling and they did not receive my email. They contacted me on WhatsApp for my credit card and confirmed that they did not bother to check their emails. I lost my booking fee on this, because I refuse to live in this scam apartment. Please do not stay here, it's more expensive than excellent hotels with great breakfasts in the area. Do not make my mistake.
What a fantastic space. Modern with all amenities. Bob W responds immediately to any concern. Make sure you have pre-booked and saved the correspondence because you need those codes!! It's a different paradigm, but one does get used to it.
Käännä
Majoituspaikan vastaus: Hi Mark,thank you for taking the time to give us your feedback. Thrilled to hear you loved our modern apartments with all the goodies they have to offer. So happy you were satisfied with our quick response and our digital concept. We would love to host you again in Bonn or any of our other properties across Europe!Best wishes,Bob
PUI
Majoittunut 1. 2025
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 21.2.2025
Very good in general
Käännä
Majoituspaikan vastaus: Hi Pui,thank you for your feedback! Thrilled to hear you enjoyed your stay in Bonn. Would love to host you again soon. Best wishes,Bob
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
1.0/5
Lähetetty 15.2.2025
This is a self-service studio apartment, not a hotel, misleading advertising by Trip.com and other platforms. Their is no reception or service person and no breakfast at the hotel. They send you an email asking for your credit card details before check-in that they claim is for the city tax, however, hotels such as the Marriott do not charge you city tax on top of your booking fee. Furthermore, other reviews say that they use this card info to charge you for damages you did not cause after your stay. I emailed them because I don't carry credit cards when travelling and was travelling already, they contacted me on WhatsApp for my credit card and confirmed that they did not receive my email but would follow-up with the local team. No further responses or refunds or communication thereafter, I lost my full booking fee on this, however I would rather stay in a proper hotel. Please do not stay here, it's more expensive than excellent hotels with great breakfasts in the area. Do not make my mistake and think it's a proper hotel.
Käännä
Margarita
Majoittunut 1. 2025
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 11.2.2025
Me and my friends loved staying here. The place was clean and had nice design in the room. Would stay here again for sure.
Käännä
Majoituspaikan vastaus: Hi Margarita,thank you for taking the time to give us your feedback. So happy to hear that you and your friend enjoyed your stay with us. We would love to host you again at any of our properties across Europe!Best wishes,Bob
Mirco und Andrea
Majoittunut 11. 2024
Matkusta ystävien kanssa
3.0/5
Lähetetty 15.12.2024
Leider hat der Tür-Code am Haupteingang 2 Tage nicht funktioniert und es hat lange und viele nervige Telefonate in englischer Sprache gedauert, bis wir an beiden Tagen ins Hotel gekommen sind. Das hat leider die Stimmung in unserer Gruppe getrübt und war sehr ärgerlich. Ansonsten ist das Zimmer wirklich schön geräumig, gut ausgestattet, sauber und top zentral gelegen!
Käännä
Philipp
Majoittunut 11. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 14.12.2024
Sehr schönes Studio mitten im Geschehen.
Sehr schönes und modern eingerichtetes Studio. Alles sieht neu renoviert aus. Ausreichend Platz, bequemes Bett und ein schönes Bad. Zur Haustür raus, steht man direkt in der Einkaufsstraße. Alles ging kontaktlos über das Smartphone. Es hat uns sehr gut gefallen.
Das online Einchecken ist leider etwas aufwendiger, da man alle Daten der Mitreisenden manuell eintragen muss. Hatte aber letztendlich gut funktioniert und es gab keine Probleme.
Wir waren schon gegen Mittag angekommen und sind über den Weihnachtsmarkt gebummelt, aber da es keine Rezeption gibt, konnten wir auch keinen Koffer lagern. So mussten wir nachmittags nochmal zum Parkhaus den Koffer aus dem Auto holen. Wären wir nicht mit dem Auto angereist, dann hätten wir Probleme mit dem Gepäck gehabt. Ob es für diesen Zweck einen speziellen verschlossenen Raum gibt, haben wir nicht sehen können.
Käännä
Simon
Majoittunut 10. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 22.11.2024
Great location in Bonn and very comfortable room.
Käännä
Majoituspaikan vastaus: Hi Simon,thank you for taking the time to give us your feedback. So happy you liked our central location and the comfort of our apartments. Would love to host you again at any of our properties across Europe!Best wishes,Bob