Courtyard Boise Downtown

Sean at the front desk really is one of the friendliest, most service-oriented folks I've encountered in a long time. This location is great, walkable to good tacos (recommended by Sean, thank you Sean). Clean room, nice lobby. I'd return on a trip to Boise.

During my recent visit to the Downtown Boise Courtyard as a guest of friends staying at the hotel, I had a mixed experience that left me with conflicting feelings. The occasion was the Wazu vs Boise State football game, and while I was looking forward to a pleasant evening with friends, the encounter with a bartender named Izzy dampened the overall experience. Izzy's rude behavior and lack of attentiveness, as she appeared more engrossed in her phone than in serving customers, was disappointing. Despite this, I still left a good tip out of courtesy. I must acknowledge the efforts of another staff member who worked diligently to compensate for Izzy's shortcomings, which was appreciated. As someone who frequently travels for work and often chooses Marriott properties, this experience has given me pause. It is essential for establishments to maintain high standards of customer service, and unfortunately, this was not fully met during my visit. While the efforts of the other staff member were noted, the negative impact of Izzy's behavior cannot be overlooked. I hope that the management takes steps to address such issues to ensure a consistently positive experience for all guests. As a guest of freinds who were staying at the Downtown Boise Courtyard, I can only rate my visit with 3 stars, with the expectation that improvements will be made to prevent similar incidents in the future.

I had a terrible experience with the bartender at this hotel. Not only was she incompetent at making drinks, but she was also incredibly rude and unprofessional. To make matters worse, she spent the entire night on her phone and even had her boyfriend show up and distract her further. It's clear she is not fit for her job and I will not be returning to this establishment. Terrible service overall. The bartender was a short blonde with grey eyes and had a tattoo of a third eye and flowers on her forearm.

Great location. Staff is great. Very clean.

Hotel was clean, bed was very comfortable, shower was big and nice. The only downside, no clock. But,everyone has cell phones. I have zero complaints.

Clean quiet walkable