Vieraskäyttäjä
8. toukokuuta 2025
My wife and I are both severely physically challenged couple. We stay @ New Mumbai and visited TheBogmallo Beach Res ort – Goa for the first time. Our stay at The Bogmallo Beach Resort, was a wonderful experience. We visited, “The Bogmallo Beach Resort, Goa. on 28th Apr 25 and stayed upto 2 may 2025. The hospitality culture of this hotel is of a different level. Too high for anyone else to match. Ms. Karishma, Duty Manager, came to receive and help us near the entrance, as she realized we are differently abled couple. She tried her best to understand our requirement patiently and took us around few rooms to establish the suitability to our utmost comfort. She was very kind enough to leave the wheel chair in our room for our exclusive usage. We have no word to thank her. She called us once a day to know if we have any requirements. We had a balcony facing the seashore. We sat all day looking at the Calm Sea, smiling at us, during the day and blue sea, with white water line coming towards us and singing the lovely deep soothing song. We experience a Romantic scenario and praised nature’s beauty. Wed completely forgot our health issues and were lovingly smiling at each other. The complete sky and the twinkling stars explained us the picture of the heaven on the earth. To put ourselves, in someone’s place to understand the agony is a great human quality. I sincerely appreciate her HR caliber. Next day we met Rita The Duty Manager, in the restaurant, who was equally kind and caring. She assured us every assistance to make our stay memorable. In few hours all our worries were converted into joy due to every one’s warm association and smiling faces. Each hotel staff was probably trained to create a cozy climate around the customer. Mr Max, The Restaurant Manager, would welcome us, each day, with a broad smile and find the most suitable place for our breakfast. We both were unable to take our food from the counter, but all your lovely boys and girls made us feel like we are at home. The food was of excellent taste and quality. In the evening too, they would prepare warm food of our choice, from their exhaustive menu and smilingly serve us, never showing any signs of tiredness or fatigue. This is too rare to find. To name a few who extended help were Adnan, Angelo, Ansika, Arfiya, Cosme, Farren, Fransis, Frozen, Nizam, Noor, Pooja, Raghav-Chief, Ranjit-Security, Rohit, Saikip, Soreni, Stanley, Stephen and more, if I have missed some name. All these angels not only served us food on table but also held our hand, every day, to help us go to the lobby sitting area and enjoy the sea breeze.
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