Verified traveler
2. heinäkuuta 2023
Perfect until it not
The young staff working there and the staff in evening are very nice, breakfast is good and the pool is pretty and it’s a relaxing and calm place. Location is ideal, close to the marina. We had a lovely stay until check out.
we were accused of not paying. We had paid on arrival and even gone to reception the previous evening to settle bar and cafe bill. The man in charge in the morning did not believe us and even made my husband show him his online banking to show the payment. Everything was actually booked in my name, but he wouldn’t even look at or speak with me. He then did not offer any help with luggage or taxi for leaving the hotel. We have 3 year old and pram and the road is a small ways from the reception so it was a bit surprising we were just waved off and no help. It left us feeling sad after such a relaxing and enjoyable stay.
Käännä