Sittingbourne Kent arvostelua

Not sure where to start, our stay was amazing from start to finish. The receptionist (Christine) was amazing with a big smile on her face from the time we walked through the doors, and her customer service was over and beyond her job description, where she ensured that we was happy and checked in without any disruptions. Even when we could not work the heating in our room, she personally came up and sorted this out. After checking in my sister and I actually spoke about how she was and said, 'it is people like her that are best at welcoming guest, as it starts your break off on a positive note'. We also had the pleasure of meeting a manager (Emma) who was also amazing, and ensured that when we checked out, it was without a hitch, so we was able to catch our train on time (as it was really hard to book a taxi), but she was fantastic and we made it to the train station with time to spare. The room was comfortable, clean and we slept really well. Lovely peaceful relaxing hotel, and we will definitely be back... The next time we will book the breakfast. Thank you so all the staff that we met throughout our time as they all seemed friendly and professional.

The room was clean and tidy. I found the bed quite neat as well and I should add that the environment was serene and conducive for my meeting. Staff were kind and polite. Alison in particular was absolutely helpful in checking me in and ensuring that I had everything I needed for a comfortable stay. Thank you very much Alison for all your help. See you again next time.

Excellent stay in a well situated hotel. Food great had the meal deal. Fish and chips and full English breakfast in morning. Clean and comfortable hotel. Bed very comfortable and a great nights sleep. Very easy and spacious car park. Security good. Very friendly staff willing to help.

I’m a HGV driver and unfortunately my vehicle had broken down and couldn’t be fixed. My vehicle eventually got recovered into a safe place at 10pm which meant I needed a hotel. I booked the Premier Inn in Sittingbourne last minute and checked in at 11pm. The gentleman at the front desk was very friendly and let me borrow a plug so I could charge my mobile phone. After grabbing a late meal I eventually got to bed at midnight and had started work at 5:30am that day so a comfy bed was very much needed. I had a lovely sleep until I was rudely awakened by a member of staff letting themselves into my room at 8am without even knocking on the door. When I spoke to the members of staff at the front desk about this, they had told me that someone had handed my room key in the drop box so they thought I’d checked out. This obviously was a lie as of course I had the room key in my hand. Unacceptable reason given in my opinion and a decent nights sleep cut short.

Really nice staff! Alison is definitely the best though. Bed is comfortable, heating works, it's not that noisy as an area. Cooked breakfast is good. Not a big fan of the food options but that's not completely relevant to the hotel. No complaints really.

The room was tierd with lights that didnt work the heating was inaficiant seen as it was -3 the room was freezing most of the time i couldnt raise my concerns as there was never any staff around. The bathroom wall had blood staims on it and was not the cleanest the room was overall poor and my stay was not comfortable atall would not return to this hotel.

What an amazing hotel we stayed. All the staff are really friendly specially Lea who recommended us this amazing hotel. Next time we come to Sittingbourne we will definitely stay here again. Thank you for the lovely accommodation and for the wonderful services xxx

The is cleaned ,we stayed as family and bed are all set up nice and cleaned, Front desk receptionist are amazing helpful and very friendly. Lea is absolutely amazing very helpful in anyway. I would definitely stayed here again. Thank you for having us.

We had travelled from Hartlepool down to visit family before Christmas. When we arrived we were greeted by Alison at the check in desk and she was very welcoming and helpful. She checked us in with no problems or waiting around, which after such a long journey we were grateful for.

Kate the receptionist is very nice and always helpful with it not being very good for phone signal! Lovely woman!😀 stayed here a few times and she has always been polite, professional and thoughtful! She always helps with WiFi for me and the lads that stay here when working away!😀

The hotel is clean and the staff are really helpfull, Kate on reception was awsome 👌. The only issue was down to signal not being the best and struggled to get phone signal in the room so had to upgrade to the ultimate WiFi. I would stay here again in the future.

Special thanks to Kate, very friendly and informative Manager. we had had a local powercut due to a storm. Kate was very informative to ALL the staying guests and very calm and friendly in her approach to talking to everyone about the problems the Hotel faced at this time.

Alison was a great hotel host! Very happy with the service provided, very helpful and understanding. Served with a smile. Which is very rare nowadays, so thank you Alison for a great visit to Sittingbourne premier inn. Would recommend to others!

The premier inn was to a good standard and very clean. Alison was a warm and welcoming presence when I turned up to the hotel and couldn't have been more friendly and helpful. There is plenty of parking and I can't find a fault with my stay on this cold winter evening!