Vieraskäyttäjä
18. syyskuuta 2022
We reserved this motel for 2 nights via an internet search based on the pictures and description on their website. We saw a nice continental breakfast displayed with fruit, juice, snacks, and coffee, along with a pool on their official corporate website. Upon arrival, however, there was no pool and the continental breakfast was only a few cheap pastries like you get in a box of "Little Debbies", and coffee. I asked the woman who checked us in about it, as I assumed there would be more put out in the morning for breakfast and she replied that there would be only what was there now. Not even juice or milk. She said "it didn't come in". That is unacceptable and pure laziness, as there is a market across the parking lot that she could have waddled over to and from which she could have bought a couple containers of milk and juice. To top it off, I heard her tell another guest who must have been staying there for a few days already that they wouldn't be resupplied until Friday. (This was Wednesday, early afternoon) The young lady acted disappointed when the woman at the desk continued to tell her that she wouldn't get any of it, though, until Saturday morning! This woman checking us in appeared to be the manager, as she was staying in the back with a couple of yapping, smelly dogs. (I could smell the dogs upon entering the lobby) She made no effort to stock the breakfast area to match how it is displayed on their website, even knowing for several days they were out of items. To make this even more ridiculous is that they almost tripled their normal rate to take advantage of the Pendleton Roundup which was going on 35 miles east. You'd think they'd step up their game a bit to reflect their outrageous price gouging. A final note, the housekeeping lady was very nice and the room was clean, as well as the bedding. I asked her for additional toiletries, as we paid for a room for 4 and it was only supplied for 2. This housekeeper was very pleasant and gave me some extra coffee packets and towels. I did not try to log into their wifi. The air conditioning worked fine, but was a little loud. The bath and shower were small and the shower head was only about 5' 5" high so you have to duck down to wash your hair. The rooms are surrounded with parking lots, and there is no nice area to sit outside. Bottom line: Don't trust the pictures for this motel, unless they're supplied by actual guests! I should have snapped a few to post with my review. Sorry I didn't!
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