Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback. We’re delighted to hear that you enjoyed your room and appreciated our service. We take note of your comments regarding the food and the perfume in the lobby, and we will review these aspects to enhance our guest experience. We hope to welcome you again for an even better stay.Swiss-Belboutique Bneid Algar
Hussain Al-Haddad
Premium-sviitti
Majoittunut 11. 2024
Yksin matkustavat
6 arvostelu
3.0/5
Lähetetty 20.1.2025
تجربه جيده لكن سعر مقابل تجربة مسافر كانت مرتفعه جدا, واكبر عيب ماتحصل موقف للسياره اذا كنت مستأجر سيارة
Käännä
Majoituspaikan vastaus: Dear Mr. Hussain,Thank you for sharing your feedback with us. Every comment is valuable in helping us improve our services. We truly appreciate your input and look forward to welcoming you again for an even more comfortable stay.
Vieraskäyttäjä
Superior-huone
Majoittunut 11. 2024
Perhe
6 arvostelu
1.5/5
Lähetetty 6.1.2025
L'environnement est bruillant, un kebab au pied de l'hôtel ce qui engendre un balai de va et vient de véhicules, le quartier est sale limite en France on dirait que " ça craint ", egalement des conteneurs à poubelles dégueulasses au pied de l'hôtel, misoque àfond jusqu'à4 h du matin; très déçu par l'accueil le personnel n'est pas du tout doté de la moindre politesse, le minimum de bonjour n'est pas marqué sur leurs visages, un en particulier le mister Tarek qui est de garde la nuit, qui fait sonner le réveil de notre chambre à 1h du matin impossible de se rendormir. Et le lendemain la chose qui trouve à redire excusé nous, d'un ton eh ben c'est comme ça c'est pas ma faute, c'est arrivé c'est arrivé. Ce Tarek très désagréable et agressif. S'adresse à vous de manière hautaine . Les chambres ne sont t pas insonorisées, on entend tout chez le voisin, on sent les odeurs de cigarette ect.
Il faut faire le choix entre dormir avec une climatisation aussi bruillante qu'un bâtiment industriel où dormir en transpirant. La piscine salle les sièges et transat dégueulasses, l'environnement de la piscine salle, pas de serviettes de bains etc.
Le petit déjeuner pas varié, rien n'est prévu pour les enfants pas de chocolat chauds ect.
Hotel ne valant pas son prix et ses 4 étoiles.
Nous déconseillons fortement cet hôtel surtout en famille.
Käännä
Majoituspaikan vastaus: Dear valued Guest , Thanks for choosing our hotel to spend your stay in Kuwait, We are very disappointed to know that you didn't enjoy your stay with us and faced such difficulties during your stay in Kuwait, which doesn't reflect our know service and standard!We promise to keep improving our services However we did our best to make your stay a nice one by upgrading your room to suite and the chef used to serve you with special items at the buffet which already has many items for kids.Kind Regards.Management
Chyna1
Superior-huone
Majoittunut 5. 2024
Liikematkustajat
6 arvostelu
3.0/5
Lähetetty 7.6.2024
On the date of arrival, the hotel staff Faizan was very helpful to arrange for my airport transfer even though was not pre-arranged.
On Wed, the day before checkout, I settled all my outstanding & requested for an invoice but was initially denied citing the reason that I have paid thru Trip.Com. The staff in charge is don’t seem to understand that Trip.Com is just an agent & sole responsibility of issuing invoice liaise with the hotel.
After several discussion, they finally agreed but issued an inaccurate invoice where 4 days stay was itemized instead of 5 days. When I was about to leave the hotel on Thurs, Faizan was on duty & I requested him to make the amendments (to the invoice) for me. He promised to email me the revised invoice but I have not received till now.
So a good impression turned into an unpleasant one on the last day..
Käännä
Majoituspaikan vastaus: Dear Ms. Chua,Thanks for letting us know the stay experience and we are glad to know that you enjoyed your stay at our property , your compliments will be shared with our team members and they will be glad to know that you had a comfortable stay.After doing a thorough investigation on the invoice issue mentioned, we have noticed that even the booking is made by you via trip.com the hotel has received the booking from a different 3rd party agent who doesn't release invoice for their booking. As such hotel will not be able to see the rates too. In such bookings we inform our guests to contact the support team of the platform they booked for invoice requirements.Hotel will be only able to issue invoices, only if the booking is made through us directly or pay at the property bookings. we will ensure to resend the same to you as for your reference. However hotel invoice are accurate only on the extra charges you paid at the hotel.Swiss-belboutique Bneid Algar
Saloom
Deluxe Huone Ei tupakointia
Majoittunut 4. 2023
Perhe
46 arvostelu
4.7/5
Mahtava
Lähetetty 5.7.2023
ممتاز
Käännä
Majoituspaikan vastaus: Dear Mr. Salim, Thanks for sparing this part of your precious time to share your experience at Swiss-Belboutique Bneid Al Gar, Kuwait. we are glad to know that you enjoyed your stay at our property , your compliments will be shared with our team members and they will be glad to know that you had a comfortable stay. Thanks again and we are looking forward to welcoming you again in Swiss-Belboutique Bneid Al Gar. Hotel Management
Fatma
Majoittunut 12. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 25.1.2025
Nice place
As good
Käännä
Majoituspaikan vastaus: Dear Valued Guest ,Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well.We are delighted to know that you found our hotel good and enjoyed your stay with us.Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar.
Maryam
Majoittunut 10. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 17.11.2024
Perfect
Our stay was perfect!
The hotel made us feel comfortable all the time. Whenever we asked for something they would help is right away with a smile. The workers were polite and helpful.
Other things I really liked about the hotel:
Our room was spacious and clean.
Our bed was really comfortable.
The pool was nice and had a great side.
I only have good things to say about my stay and recommend everyone to stay here.
Käännä
Majoituspaikan vastaus: Dear Ms. Maryam ,Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well.We are delighted to know that you enjoyed your stay with us and found our hotel clean and our team members helpful.Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar.Kind Regards,Hotel Management
yi ting
Majoittunut 9. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 22.10.2024
Good
Spacious room, location is not so good surrounded by old residential buildings, they don’t give you more than 2 bottles of water per day
Käännä
Majoituspaikan vastaus: Dear Valued Guest ,Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well.We are delighted to know that you enjoyed your stay with us.Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar.Kind Regards,Hotel Management
francadabologna
Majoittunut 12. 2024
Yksin matkustavat
5.0/5
Ylivertainen
Lähetetty 3.1.2025
Intimo e raffinato. Letto comodissimo. Camere superpulite . Reception eccellente ( mi hanno organizzato ottimo tranfer la notte tra il 31 e 1 ) ristorante libanese al 14 piano aperto da mattina a sera tardi con vista e staff gentilissimi. Ben arredato e confortevole. Non potevo chiedere di piú! Mi sono sentita come e meglio che a casa come se ci fossi già stata . Peccato non dover tornare in Kuwait per tornare qui!
Käännä
Majoituspaikan vastaus: Dear francadabologna, , Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well. We are delighted to know that you found our hotel clean and our team members nice and helpful. Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar. Kind Regards,
Christian
Majoittunut 3. 2024
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 29.4.2024
Highly recommend
Great room, excellent service. Everyone has a smile and is willing to help. Francesco is a very helpful person
Käännä
Majoituspaikan vastaus: Dear Valued Guest ,Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well.We are delighted to know that you enjoyed the hotel services and found our team members helpful.Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar.Kind Regards,Hotel Management
Randa
Majoittunut 4. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 5.5.2024
Great staff and very clean! Breakfast is great too
Käännä
Majoituspaikan vastaus: Dear Valued Guest ,Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well.We are delighted to know that you found our hotel very clean and our team members helpful.Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar.Kind Regards,Hotel Management
ghanimz
Majoittunut 2. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 4.3.2024
I am very happy with the overall experience, the service is excellent and the welcome experience is great. The rooms are super clean and I was very satisfied. I want to recognize the welcoming team and Mr Mahmoud was very helpful with all our requirements. I would recommend this hotel to all visitors specially coming from UAE.
Käännä
Majoituspaikan vastaus: Dear ghanimz, Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well. We are delighted to know that you found your experience with us great and found our team members helpful. Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar. Kind Regards, Hotel Management
BERNARDANTIBES
Majoittunut 12. 2023
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 27.1.2024
Bel hôtel avec un rooftop bar restaurant au 14ème étage. Le personnel dans son ensemble est prévenant et disponible. L'accueil très bien, la chambre suite au 11ème est grande et agréable. Propre et claire. Petits déjeuners très bien avec un service parfait et un chef sympathique. Situation pas mal, outre le restaurant de l'hôtel, 4 restaurants de bonne tenue à 100m et une grosse activité commerciale, mall, hôtels, restaurants à 20 minutes à pied. Mais les trottoirs sont peu accueillants. Merci à toute l'équipe pour ce bon moment.
Käännä
Majoituspaikan vastaus: Dear BERNARDANTIBES, Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well. We are delighted to know that you enjoyed your stay with us and found our hotel facilities , cleanliness , team members and location great. Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar. Kind Regards,
Roqaya A
Majoittunut 8. 2023
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 25.9.2023
A great hotel compared to the price. There are many facilities, such as a swimming pool, a gym, and a woman’s nail salon. There is a Starbucks in the reception, and there are many stores next to the hotel. Like restaurants, supermarkets and a atm. Other than that there are parks for hotel guests. tHe staff are very nice they always help us with bags after shopping. We were give upgraded on the room we booked superior king room and “ Redha “ give us junior sweet, Thank you so much for this experience we will come back soon.
Käännä
Majoituspaikan vastaus: Dear Roqaya A, Thanks for choosing Swiss-Belboutique Bneid Al Gar for spending your stay in kuwait, and thanks for sharing your Swiss-Belboutique Experience with us and other guests as well. We are delighted to know that you enjoyed your stay with us and found our team members helpful. Looking forward to welcoming you again at your favorite hotel Swiss-Belboutique Bneid Al Gar. Kind Regards,
MattC328
Majoittunut 7. 2022
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 30.8.2022
Excellent customer service, very nice room, great location. The bed was very comfortable, decent coffee downstairs. Concierge and front desk speak good English and were happy and helpful. Nice towels, excellent water pressure in the showers
Käännä
Majoituspaikan vastaus: Dear Mr. Matt, Thanks for sharing your Swiss-belboutique bneid Al Gar experience, we are glad to hear that you liked the hotel services , rooms and Location. Your kind review is very valuable to us and ,Thanks again and we are looking forward to welcoming you again at Swiss-belboutique bneid Al Gar.