Quality Hotel Conference Center Cincinnati Blue Ash

This is the worst hotel I've ever checked into. It's dirty, gross, Hot!, Unsafe, You name it. We left within an hour of checking in. We were booked for two nights. Curtains were ripped, water stains on the ceiling. Everything was sticky. Pool had locks on the gates, Elevator is straight out of a horror movie, No ice or Vending Machines, The window in our room was barely secured to the building.. We were on the 4th floor.... Exterior doors do not lock. Anyone can enter the hotel. Absolute Dump. Do Not Stay Here!!!!

Our first room was very dirty, and there were some sort of bugs on the sheets and toe nail clippings everywhere. There seemed to be a blood stain on the carpet in front of the night stand. When we called and switched rooms, the first thing we noticed was some sort of left over police tape on the door frame, that was also on the door frame across from us. Later that night, I had to go grab something out of my car. I was on the fifth floor, and the elevator alarm was going off, and all the lights to the staircase were off. A few minutes later, they came back on. The staircase took us down to a completely different part of the ground floor that seemed to have a bunch of employee stuff, and the exit led to a different parking lot, where the parking lot I was trying to go to was blocked off by woods. Went back up to try to find a way to the ground floor from the second floor, and was met with very rude people that were staying as I walked by, so we turned around. Elevator finally stopped ringing and we made it to the ground floor. This place is ridiculously outdated, and should not be in business. My inlaw has more pictures, but this is the only one I have on my phone.

This hotel would be a decent budget option as I found it pretty comfortable and reasonably priced during my visit to Cincinnati. People here and friendly and trip to help with whatever you need as soon as possible and they have a breakfast included. Nothing fancy, continental but it’s pretty good. I would recommend it if you need to conserve your cash on the trip. It’s a decent price for a clean bed and hot shower.

This is a very nice, well kept older conference center hotel. The room was clean and very quiet and the staff was attentive. There is an indoor pool, which looked well maintained although we didn’t use it. This is a pet friendly hotel. After completely unpacking and eating we discovered the television didn’t work, the front desk gentleman came and looked at it but couldn’t fix it. Note to self, check tv first next hotel stay! The continental breakfast was sparse: waffles, cereal, juice, yogurt, coffee. But adequate. Toast or English muffins would have been nice. There is adequate parking and the area felt very safe. Neighborhoods on the other side with a park to walk our dog. Down the street seemed to be mostly office buildings. There is. Bob Evans next door but you do have to drive for anything else. I would suggest that the outdoor grassy areas be cleaned up. Hard to walk the dog amid the trash. The day manager, Donna, was very helpful and nice. We would definitely stay here again and I think this property should get at least a 4 star rating.

I actually never made it there. I saw a ad for Priceline and booked it. It said 6 miles from our destination. My young daughter and myself were traveling alone and she got sick. When I booked the Quality Inn on Priceline it ended up being THIS hotel, 27 miles out of the way. I think it was a scam thru Priceline as well. I have screen shots of everything and reservation numbers. When I called THIS quality in to tell them it said 6 mikes not 27, the guy who answered the phone told me TOO BAD there is nothing they can do about it, 1 minute after booking. I was sickened. They didn’t care about me and my sick kid at all. I ended up booking another hotel actually 6 miles from where we needed to be. Now I have to have a grievance with Discover to take the charges from quality inn off my account. would never ever go to this Quality Inn. They just want your money whether you go or not. I understand I made the reservation but I have a screenshot of where it’s at 6 miles and suddenly changed to 27. Very disappointed!!!! My reservation was for June 19,2023. I was charged most $90.

This location must work well with Groups because there always 2 or 3 events going on within the Hotel. I consider this my home in Cincinnati. If you look hard enough there are problems but the front desk is real quick to address your concerns.

Our room was decent and clean, but lacked a refrigerator and microwave, which seem to be standard nowadays. The water took a good five minutes to turn hot. A light bulb was missing from the desk lamp. There were stains on the top cover of the bed, and on the chairs in the breakfast room. The breakfast was skimpy by most standards - yogurt, waffles, apples, and dry cereal. Our most concerning problem was the rear parking lot. It was weedy and trashy, complete with a pile of construction debris and decaying vehicles at the back. Local teens seem to have made it a hangout after dark, including near the doors where customers entered.

The hotel is in a state of owner cost reductions that can be seen quite easily. While staff were friendly and my room was clean-"ish", those were the highlights...even though they shouldn't have been. The worst part was the bait and switch breakfast, which I'll get to. The ice makers on all floors were broken, there is a dangerous strewn mountain of aluminum siding in the parking lot, and the place is completely overgrown with chest high weeds. The bathroom ceiling had cracks and drywall chunks coming off. The tub had a residue on it like there had been something big stuck to it, all the way around...and then was removed just leaving this extensive dirty looking miscolored ring. You can see the rusted out Crown Plaza service van, surrounded by overgrown weeds, from a long ago time when this facility used to have to maintain standards for a corporate license. The clearest owner penny pinching service reduction was the "Breakfast", which I can not over emphasize....was just not. On every travel site I looked at for this location (including their own) it listed and showed a full breakfast buffet. It's why I booked it, at it's price point. They show pictures of what is now a permanently closed restaurant around their pool area (which I photographed as well), with a beautiful buffet area. It would have been great if it weren't a mirage. What there is now, is a depressing converted former bar area across from the check in desk. Over a 40 foot sparsely utilized area you will find a waffle maker (the highlight of this sadness), a lukewarm (at 8am) coffee station, a fridge (probably one the removed from the rooms) mostly empty with 1 type of yogurt, a bowl of apples, and 2 bowls of either instant oatmeal packets or trial size cereals boxes. THAT'S IT. No continental breakfast (not one danish, bagel, bread, muffin, ect), no buffet that they pretend to have. Just a good display that looks about as well put together and as rushed as a child's lemonade stand, and a parade of depressed and visibly upset guests coming down to find this pitiful excuse of a breakfast amenity attempt. It feels like they lost a food service license....but everything else slowly decaying around this facility just tells you...no, the owner is a greedy buck squeezer whose last thought is maintaining any customer amenities. A bottom liner, letting this facility slowly fade away as they lose corporate affiliations. Literally the last impression left with you as you get ready to checkout is this spite breakfast. You instantly feel swindled. You will have to add the cost of a breakfast elsewhere to the bottom line in your travel planning. So if you are dieting, diabetic, or someone who likes to actually eat "FOOD" at breakfast time, that is not what you will receive here. Be prepared to find a restaurant somewhere else, or just book a hotel that isn't trying to book guests on penny pinching lies.

First all reviews referencing crown plaza hotel should be removed as they do not address the current establishment which is not a Crown Plaza. In its current state, the hotel is in need of updates in all aspects. To put it simply it has seen better days. I wasn’t expecting much and that’s what was offered. My room had the distinct odor of some sort of cover- up air freshener chemical which was fairly annoying. Couldn’t do much to increase air circulation as well. Bathroom looked like it was maintained by someone that really wasn’t too excited about their job. I spent as little time in there as possible. I know this may not be the management’s fault but we had to evacuate the building for at least an hour at midnight for some reason, no communication whatsoever during the whole affair however enough emergency vehicles present to suggest something could have been amiss. Anyway I live to see another day and shall look elsewhere if I am in need of lodgings in the Blue Ash area