MainStay Suites MSP Airport - Mall of America

They gave me the wrong room then try to charge me for the I actually order and the pool was so cold we didn't even use it

It was a great stay! Love the amenities and the clean room!

Upgrade needed Rooms need a upgrade. Staff was great but it was the dirtiest hotel we stayes at in our 2 weeks across the States.

The room was spacious and clean however the safe in the room was not working. The drains were clogged. Me and my family went to the pool & we were told they ran out of towels so we had to walk to the room drenched. The customer service here could’ve been a lot better. It was just ok here. Good for a weekend only nothing more

Would not stay here again We had 3 rooms for our family. Two of them were acceptable. The third room smelled of smoke, light switches did not work. The door was broken so slammed shut everytime you opened it. We paid extra to park 2 cars and use the airport shuttle. On our return trip we waited over an hour to get picked up. We had to call 4 times to get our Scheduled pickup on the return of our trip.

Water damaged ceilings in hallway and broken a/c cover in room. Water damage in bathroom to room. Tv not working correctly.