Best Western Territorial Inn Suites

Friendly front desk staff. Tasty complimentary breakfast for each day’s outing. Clean rooms. Easy access to Chaco Canyon 90 minutes and Bisti Wilderness 60 minutes.

Front staff was extremely helpful. After checking in, Kai looked up some maps for us, since their business center was down. Kai provided a side parking space to accommodate our truck and trailer, and provided a room where we could watch it. Breakfast was the usual eggs, biscuits, toast, etc.

Ok motel. A bit loud at times but not bad. Breakfast was fine. Not many choices in the area for food but everything is right there. Wished I asked for room facing west, road noise was loud at times. Seems tv options were good. Spacious room. Clean and otherwise fine experience.

In early May the elevator had been broken most of the time since December. So if you can’t carry your luggage to the 2nd or 3rd floor it is important to ask if it’s still broken. Not terribly quiet since it’s right on the highway. But rooms are spacious and breakfast good.

This 3 story hotel has one elevator which was broken for the duration of our stay. Tired facilities.

The hotel itself was just okay, but the staff left a lot to be desired. They had poor attitudes and seemed uninformed about even the basics. I asked to speak with the manager Irene multiple times, but she was never available—I was told she leaves at 3 PM and doesn’t return until the next morning. Seriously? As for the rooms—absolutely disappointing. They were dirty, and for the amount I paid for a two-night stay, I expected much better. The cleanliness was nowhere near the standard you'd expect at this price point. I won’t be returning.