Grand Mercure Malang Mirama arvostelua

Majoituspaikan vastaus: Dear Mrs. IchaSugeng SontenWe very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Matur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear NGSugeng SontenWe very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Matur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Sugeng SontenWe very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Matur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear Guest UserSugeng SontenThank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding the water bottle request and room change. It’s important to us that every guest feels comfortable and well taken care of, and we're sorry that we fell short in this instance. We truly appreciate your patience in working with us to resolve the room situation, and we will review our procedures to ensure such situations are handled more efficiently in the future. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back under better circumstances.Matur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear Astie DarmayantieSugeng SontenThank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us, from the spacious rooms to the excellent breakfast selections. It's great to know that our location worked out perfectly for your needs, and we're glad it turned out to be a great decision. We look forward to welcoming you back again for both business and leisure.Matur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear Jenifer ElizabethSugeng SontenWe very much appreciate your comments regarding your stay at our hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Matur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear Guest User, Sugeng SontenThank you for your review! We're pleased to hear that you consider our hotel to be one of the best in Malang and that you had a good overall experience. We appreciate your comments about hygiene and will continue to maintain our standards. We're also glad you enjoyed our restaurant offerings, though we understand that pricing can be a factor, and we'll take your feedback into consideration. We hope to have the opportunity to welcome you back for another stayMatur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear Guest UserSugeng SontenThank you for sharing your feedback! We're so glad to hear that you enjoyed the cleanliness of the hotel and the helpfulness of our staff, particularly Rendra and Maskur. We truly appreciate their efforts in making your stay as smooth as possible. We also value your input on the breakfast and location. We'll be sure to consider your comments as we continue to improve our services. We're happy you had a great stay overall, and we hope to welcome you back in the futureMatur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear Guest Sugeng Sonten! Warm Greetings from Grand Mercure Malang Mirama! Thank you for your kind words. We are thrilled to hear that you had a nice and enjoyable stay with us, and that you experienced great hospitality from our staff throughout your visit. Your feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay. Maturnuwun. Warm Regards, Sugito Adhi General Manager

Majoituspaikan vastaus: Bapak Ibu yang terhormat, Sugeng Sonten! Salam Hangat dari Grand Mercure Malang Mirama! Terima kasih atas ulasan Anda. Kami berharap Anda memiliki pengalaman yang menyenangkan selama menginap di hotel kami, dan kami berharap dapat menyambut Anda kembali di masa mendatang. Maturnuwun. Salam Hangat, Sugito Adhi General Manager

Majoituspaikan vastaus: Kepada bapak/Ibu yang terhormatSugeng SontenTerima kasih banyak atas ulasan positifnya! Kami sangat senang mendengar bahwa Anda merasa nyaman dengan kamar yang bersih, pelayanan ramah dari staf kami, serta menikmati sarapan dengan menu yang lengkap dan enak. Kami berharap dapat menyambut Anda kembali di Grand Mercure Malang untuk pengalaman yang lebih menyenangkan lagiMatur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Kepada bapak/Ibu yang terhormatSugeng SontenTerima kasih banyak atas ulasan positifnya! Kami sangat senang mendengar bahwa Anda merasa nyaman dengan kamar yang bersih, pelayanan ramah dari staf kami, serta menikmati sarapan dengan menu yang lengkap dan enak. Kami berharap dapat menyambut Anda kembali di Grand Mercure Malang untuk pengalaman yang lebih menyenangkan lagiMatur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear GuestSugeng SontenThank you for your feedback! We're so glad to hear that both you and your friend were satisfied with your stay. We hope to welcome you again soon for another great experienceMatur NuwunSugito AdhiGeneral Manager

Majoituspaikan vastaus: Dear Richard MclelleanSugeng SontenThank you so much for your fantastic review! We’re thrilled to hear that you had a 5-star experience with us and enjoyed the spacious, clean room as well as the great shower. It’s wonderful that you found our staff to be friendly and attentive — we always aim to provide excellent service and make our guests feel at home.We’re also happy that you enjoyed the superb breakfast buffet, and we appreciate your feedback regarding the rooftop bar being closed due to a private event. We understand that can be a bit disappointing, and we hope you’ll have the opportunity to experience it during your next visit.It’s great to know that you felt our hotel is family-friendly — we strive to offer a welcoming environment for guests of all ages.Thank you again for sharing your thoughts, and we’d love to welcome you back whenever your travels bring you to the areaMatur Nuwun Sugito AdhiGeneral Manager