The Metropole Hotel

So we checked into this hotel as a family as we’d heard it was like being abroad as nobody spoke English and you could pretend you were in one of several different country’s at the same time. There was plenty of food on offer and loads of just eat and deliveroo drivers coming in and out all day but we didn’t see them bring in much food just the bags and the bikes. There is a small area downstairs where you can buy lots of stuff that the other guests must have bought in error and they’re half the normal price. The problem we had was the couple in the room next door kept moaning all night and we all know how hot it was this weekend but they started shouting in a foreign language about ‘only fans’ I assume they only wanted fans which the hotel should have provided. They had lots of other stuff but I doubt it would have worked like a fan so not really sure why they had this stuff, things like baby oil, horse riding whips, jelly but not a flavour I’d ever heard of so it must be a foreign delicacy KY jelly?? There were a few cameras fitted about and some handcuffs, at one point we thought they were maybe under cover MI5 or something and seeing how easy it was to slide handcuffs off using baby oil!! But we couldn’t work out what all the ET fingers were for. We went as a family for a nice quiet break away but honestly it was spoilt by this couple which was disappointing as she was the only other female we saw. In fairness there was a lot of security so there is very unlikely to be any trouble. We did say we might go back again without the kids as the poor blokes who were staying there kept staring at our daughters as I think our girls were possibly the first teenagers this giant stag party had seen all weekend!

Wasn't allowed to book a room as the whole hotel is now a migrant party pad. Do not let your teenage daughters walk alone near her, while i was parked up speaking to another hotel i witnessed gangs of 20-30 year old guys on the foyer eyeing up young girls on the prom. Very disturbing

This review could easily have been several pages long.Stayed one night due to an emergency-had I realised it was a Britannia hotel I would have slept on the beach.Waited 10 minutes for receptionist to get off his phone,despite my trying to attract his attention he just ignored me and carried on.Was given key-when I asked directions he just waved his hand vaguely and returned to his call-at no point did he ever finish his chat,just held on the whole time we were checking in.Tired carpets and peeling paint in corridors.Key card didn't work so back to reception.STILL on phone.Room smelled of vomit-it was unbearable so I went back to reception and,after half an hour was given another room.This one just smelled of damp and bleach with added cigarette smoke..Went for shower-no towels.back to reception-said some would be sent up.Went back again after almost an hour.Was given ONE small towel,not a bath towel.Shower never got beyond very tepid.hardly any pressure and the water didn't drain-still there next morning.Cracks and cobwebs on filthy window-cobwebs everywhere actually.Un vacuumed carpet had a few shards of glass carefully piled in a corner along with a cigarette butt (this is a no smoking hotel.)The rest of the carpet crunched.Front missing off cabinet drawer but it was filthy inside anyway,as was the room and bathroom in general-toilet hadn't been flushed never mind cleaned.Suspicious stains everywhere-I wouldn't lie on the sheet which had a hole where someone had poked their foot through so slept in clothers put on again after shower.Tried to wash underwear in washbasin but no hot water so had to use tepid dribble in shower.No remote for TV-too tired to trek to reception again so tried to sleep.Springs poking through entire mattress,one thin,yellow pillow.Freezing cold(this was summer).Thin walls meant I could hear every word of neighbours both sides and above as well as toilets flushing.The corridor noise never stopped-people shouting and banging their doors and mine all night.Went to check out at 7am and asked for refund but still fighting for it.Britannia specialise in taking grand old hotels then spending absolutely nothing on them,thus running them into the ground.Happy to take millions from the government to house immigrants but Alex Langsam just pockets the cash for himself and his cronies.

Booked unseen to celebrate our golden wedding as we stayed there on honeymoon. A member of the Britannia group which says it all. The whole place smells musty, "restaurant" is more canteen. We walked out rather than stay there.