Imperial Hotel Blackpool

Staff very welcoming hotel slight dated but enjoyable stay

Can’t complain at all about the Location, or that of the staff in every department were excellent and more than willing to help. However, i’m a wheelchair user and travel a lot on my own. The first thing i noticed was that i couldn’t get into the hotel from the main entrance, i was told to go to the side of the building and i would find a ramp and a door to get in. It didn’t feel like i was being treated exactly the same as able bodied people, and with the one door bolted shut it was still difficult to get through. The doors were not easy to get through the hotel at all. There aren’t any accessible rooms with a nice view , and the accessible rooms were at the back of the hotel. There is only two rooms suitable for disabled people. No other room was available for me, and as i had paid extra for a sea view, and no accessible room with a sea view i had no choice but to take a room that isn’t accessible. My room itself was a good size and plenty of space for my wheelchair. The shower was over the bathtub, so i just had to do my best to wash.The hotel itself has a very grand feel about it, but it does need to be given a make over as far as furnishings and colours go. Also a better option would be appreciated for access for disabled guests to enter and leave the hotel.

Grand old hotel. In good condition for its age but a little tatty round the edges. Tram stop right outside and great sea views. Lovely buffet breakfast - will go back!

Great Hotel

The hotel is charming if a little dated

Stayed one night in a twin room on first floor. Managed to park at the hotel but only that space so lucky. Room was a nice size and all amenities were ample for two. Decor is a little dated but well maintained and you still get how grand it would've been back in the day. Shower was over a bath which was a little high to get in and out of and didn't drain for ages but was super hot and really powerful. Breakfast was lovely - very busy but we were seated quickly and didn't feel rushed to leave. Only fault was the room was absolutely freezing! Would highly recommend and would certainly stay again.