The Albert Hotel Near Winter Gardens

I’ve already submitted but was very pleased on facilities, service, food and helpfulness of George and Jenny!

Good Gaff I just needed a budget convienient crash pad close to the Winter Gardens Owners contacted me on day of arrival to confirm what time I may be arriving friendly informative welcome Nice clean and tidy en-suite room with a telly and brew station Just what I wanted & a real ale bar underneath winner winner

The location is good being only a few minutes to The Tower and Winter gardens. If you are on a tight budget then this place would be fine. The beds are nice and comfortable. The reason for my lower than usual rating was our bathroom facilities were down the corridor. Obviously this meant hoping that no one was about in the middle of the night as we dashed from room to toilet facilities. We had no idea when we booked and no-one advised us where the bathroom was on arrival either. As others have mentioned it would benefit from a decoration refresh and housekeeping should be trained to clean behind the bedside tables. As mentioned though, nice beds and good for a tight budget. Parking was also challenging but that isn't the fault of the hotel. We parked about 10 minutes away as the car parks close to the hotel and street parking were all taken. Maybe try parking at Houndshill shopping centre.

I stayed in the single room for 4 nights - was absolutely perfect tfor my needs. Bed was comfy, the bathroom had all the amenities needed and the little coffee/ tea station was lovely. You preorder breakfast the night before, which is good because it helps Jennie in the kitchen but also means that you're not hanging about for ages in the morning. And breakfast was absolutely divine! Both George and Jennie were very friendly hosts, I definitely look forward to staying again in the future.

Room was rather small but very clean hosts were very nice

Being going to this hotel for a while and considered jennie and george to be like friends however when our tv broke on the fri we was left without 1 all wkend and had to check out early when asked them for 1 days refund we didn't get it stating it wasnt there fault jennie who runs hotel didn't even bother speaking to us good job the other facilities didn't break as they wouldnt have fixed them definitely wont be returning again