Premier Inn Blackburn Town Centre

#負評#對設施數量失望；酒店感觉有年头了，设施比较陈旧

Standard fare from a Premier Inn. Doesn't look as good as their advert photo. Very pleasant stay in clean simple rooms. Staff were really friendly and the food was excellent. Would definitely recommend 👌

The hotel is clean and fully equipped and you are made to feel most welcome. The Staff are happy to deal with any issues you may have. I would like to give a big thanks to Zoe and Kay in the restaurant and to Sian, where nothing is too much trouble for her. I certainly recommend this Premier Inn to anybody wanting to visit Blackburn.

The room was really clean and presented well. We ate as a family in the evening, with the food and service being excellent. The same can be said for their breakfast service, with the chef being really friendly and we had a great chat about football. The staff in general were absolutely fantastic. The kids were even given an Easter egg when we left which was a really nice finishing touch. Quite possibly the best Premier Inn we have stayed in.

We have stayed at this premier inn many many times because of local family and are very regular users of the chain nationally. Sadly our last visits have indicated this particular inn for some reason is in desperate need of a reboot. The staff are inconsistent to say the least, we are rarely if ever at check in offered a night time guarantee, extra towels or pillows, asked if we are having breakfast or anything other than here's your key. But the biggest grief has been the realisation that despite having different rooms several times we have then found there is NO AIR CONDITIONING. The receptionist admitted finally the panels in the rooms generally 'do not work', said she would try sorting it centrally which of course did nothing and given the windows do not open the night was too hot and uncomfortable - again. Neither did she offer to move us OR offer a refund on the room. I do not believe the rooms were full just a case of can't be bothered and I no longer belief there is a national nightime guarantee. We love premier inn, always choose it over Hiltons and other brands but this branch is sadly the black sheep and we will avoid in future. I am also wondering if the chain has decided to cut corners and hope no-one notices - well we did...

Comfortable and quiet rooms even though the hotel is situation the town centre. It offers free car parking across the road and also across the road from the train station. The staff Zoe, Kay and Jamie were all very helpful, polite and friendly. They were very sociable and created a fun and professional service throughout our stay.