Birmingham South (Hall Green)

The entrance road was not very obvious, and the given directions assumed travel from the south, but adequate car parking and a covered drop off area. No lift but there is only one upper storey. Room large and well equipped although only one set of towels had been provided and the toilet roll dispenser was almost empty. Lovely shower and comfortable king sized bed. Unlike other Premier Inns we have stayed at, this one served breakfast in the hotel itself. Cooked breakfasts were to order, as much as you wanted of each item, and was excellent. No rolls/baps though. Only real down side was that the associated eatery, across the car park, was a Toby Carvery - limited menu and, like all such carveries, the vegetables were lukewarm and the server (I'd hate to think he was a qualified chef) was very mean with the meat sliced off the various roasts. On night two we crossed the street to an excellent Indian/Chinese restaurant that has only recently opened and was fantastic! Hotel generally a great stay. Eatery passable, although I am sure it would be thought fine by some. Staff were friendly and helpful.

Great little hotel for a business trip. Good location, Carvery next door and a good choice of takeaway options for an alternative. Spotless rooms and everything I needed for a comfortable stay. Quiet enough to get some work done in my room, which is a major plus. Slightly firm but comfortable bed, good shower and nice toiletries, handy iron and board.

A convenient location if you are looking for something close to the NEC. We were met by a very enthusiastic member of staff, Udit, he went out of his way to help. Check In is automated. We opted to pre book dinner bed and breakfast. Tip: You are expected to book dinner even though you have purchased the package. The dining area and bar is a modern design, well lit, with new looking furniture. Dinner: we opted for a starter of chicken wings - they were great and salted Calamari - not so good, dry and frazzled! Then onto the sirloin steak (there is a supplement) chips over cooked and the steak had quite a lot of gristle. one dessert of the pancake berry stack. Pancakes not fresh bake, somewhat dry with tinned fruits berries. Drinks, we noted that the prices were quite high. £4.15 for a draft coke. Breakfast was the usual buffet affair. Generally a decent spread for the money. thanks to new employee Megan, very friendly and willing to help. Overall you have to remember that this is not the Ritz, but it is clean and the food is ok, just not awesome. The bedroom was very quiet, well appointed and clean The only downside was only one set of towels for two. Tried calling reception, but the phone just rang and rang and rang! Parking is plentiful, but it is at a supplement. We would stay here again.

This is an excellent hotel - clean, quiet and very friendly staff. Stayed for 2 nights. Bed very comfortable and I slept very well both nights. A fan is provided in the room along with the usual stuff. Bathroom clean - love the purple lighting in there. When I walked through reception with a takeaway I was offered plate and cutlery without even asking. It’s obviously been refurbished as everything felt clean and new. I’ll definitely use it again next time I’m in the area.

Nice staff. Very helpful. Continental breakfast didn't have a wide choice of food. But what they had was nice. Would stay there again. Lots of nice things to say about The Premier Inn. Nothing nice to say about the restaurant next door. Toby's carvery

Unfortunately, the room we stayed in had damp bedding on both nights which needed resolving, which is why we gave this Premier Inn a lovely rating than typical. However, the staff at the hotel were excellent, super friendly and helpful. In particular, Diane, our host at breakfast was delightful, very good. :-)