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Vahvistetut arvostelut
Sijainti4.6
Mukavuudet4.4
Palvelu4.5
Puhtaus4.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(131)
Positiiviset arviot(31)
Arvostelut valokuvien/videon kera(6)
Ystävällinen henkilökunta(11)
Mahtava yöpyminen!(10)
Loistavat huoneet(10)
Puhdas ja siisti(8)
Todella hyvä sijainti(7)
Kielteisiä arvosteluja(1)
Vieraskäyttäjä
Standard-huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
14 arvostelu
3.6/5
Lähetetty 21.2.2025
衞生比較一般
Käännä
Ashsimson
Standard-huone
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.1.2025
Great stay
Käännä
Majoituspaikan vastaus: Dear Ashsimson,Thank you for your kind words. We are delighted to hear that you had a great stay with us and appreciate your positive feedback.Warm Regards,Harpreet SianGeneral Manager
Mercedes
Executive-huone
Majoittunut 9. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.12.2024
Very clean and comfortable hotel, had a good night sleep here. Staff were very friendly and welcoming. The room was spacious and the all you can eat breakfast was excellent! Would recommend.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear you found our hotel clean, comfortable, and that you enjoyed a good night’s sleep. Our team takes great pride in providing a warm and welcoming atmosphere, and it’s fantastic to know we made you feel at home.We’re also delighted that you appreciated the spacious room and our all-you-can-eat breakfast—it's always our goal to start your day off right! Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit.Warm regards,Harpreet SianGeneral Manager
Vieraskäyttäjä
Standard-huone
Majoittunut 11. 2024
Yksin matkustavat
1 arvostelu
4.7/5
Mahtava
Lähetetty 20.12.2024
前台工作人員善良熱情,給我很多幫助。讓我在伯明翰感到很温暖。房間設施也很完備,還有膠囊咖啡機。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that our front desk staff made you feel welcome and supported during your stay. Providing warm and helpful service is something we truly value, and it’s wonderful to know it made a difference for you.We’re also glad you appreciated the well-equipped room and enjoyed the convenience of the capsule coffee machine. It’s details like these that we hope make your stay even more comfortable.We’d be honored to welcome you back to Birmingham in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more special!Warm regards,Harpreet SianGeneral Manager
5G
Standard-huone
Majoittunut 11. 2024
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.12.2024
Good position for tourists
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our convenient location for exploring the area. Hope to welcome you back soon!Harpreet SianGeneral Manager
Victoria Lodja
Standard-huone
Majoittunut 10. 2024
Yksin matkustavat
7 arvostelu
4.5/5
Mahtava
Lähetetty 24.11.2024
I stayed here before and had a great stay but this time I noticed the bathroom was not cleaned properly. I cleaned the bath myself only to find the water wasn’t that hot. Everything else was great and my previous stay was perfect so not sure what happened this time
Käännä
Majoituspaikan vastaus: Dear Victoria, Thank you for your feedback and for choosing to stay with us again. We’re glad to hear that everything else was great, but we sincerely apologize for the issues you encountered with the bathroom cleanliness and hot water. This is certainly not the standard we strive for, and we appreciate you bringing it to our attention.We will share your comments with our housekeeping and maintenance teams to ensure these areas are addressed promptly. We truly value your loyalty and hope to provide you with a flawless experience on your next visit.Thank you again for sharing your thoughts, and we look forward to welcoming you back soon.Best regards,George FFront Office Manager
Vieraskäyttäjä
Standard-huone
Majoittunut 10. 2024
Perhe
2 arvostelu
2.5/5
Lähetetty 2.11.2024
I won’t come next time
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to leave your feedback. We're sorry to hear that your experience did not meet your expectations, and we would truly appreciate understanding more about what may have impacted your stay. Your insights are valuable to us, and we would love the opportunity to address any concerns. Please feel free to reach out directly if there’s anything specific you’d like to share.Warm regards,George FFront Office Manager
Vieraskäyttäjä
Standard-huone
Majoittunut 8. 2024
Pariskunnat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.9.2024
Great hotel in a good location close to bars restaurants on broad street. Very clean rooms and customer service was excellent all reception staff were great and extremely friendly.
Will definitely stay again on our next trip to Birmingham
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your fantastic review! We're thrilled to hear you enjoyed our location, clean rooms, and especially our customer service. Our reception team will be delighted to hear your kind words about their friendliness and dedication. We can't wait to welcome you back on your next trip to Birmingham!Best regards,George FFront Office Manager
Againjoy1123
Standard-huone
Majoittunut 7. 2024
Perhe
4 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 27.8.2024
Wifi connection is not stable enough. Carpark space could be expanded will be perfect.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your feedback. We apologize for the issues you experienced with the Wi-Fi connection and the parking space. We understand how important these aspects are for a comfortable stay. Your comments will be shared with our team as we look into potential improvements. We appreciate your suggestions and hope to have the opportunity to provide you with a better experience in the future.SincerelyGeorge FFront Office manager
Vieraskäyttäjä
Standard-huone
Majoittunut 7. 2024
Pariskunnat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 8.8.2024
Great location, parking is worth staying here for alone but arrive early or pre book to avoid missing out on one of the 50 spaces. Rooms a little tired but clean and functional. TV seems to have a problem with the BBC! Probably one of the best hotels for Utilita Arena. Would stay again.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your feedback! We're glad you enjoyed our great location and found the parking convenient. We appreciate your advice on arriving early or pre-booking to secure a space.We're also pleased to hear that you found the rooms clean and functional, though we're sorry to learn about the TV issue. We'll look into the problem with the BBC channels.It’s great to know that our hotel is one of the best options for Utilita Arena, and we look forward to welcoming you back on your next visit!Sincerely George FratiloiuFront Office Manager
Vieraskäyttäjä
Standard-huone
Majoittunut 5. 2024
Liikematkustajat
24 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.8.2024
房間很乾凈
Käännä
Majoituspaikan vastaus: Dear Guest, 謝謝您的評論!我們很高興您對房間的清潔感到滿意。我們期待您的再次光臨,並希望能繼續為您提供優質的服務。Sincerely George FratiloiuFront Office Manager
Vieraskäyttäjä
Standard-huone
Majoittunut 6. 2024
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.7.2024
早上9點到達,提前定了一晚,提前發了郵件給酒店,早上順利入住。酒店沒有選錯,出行吃飯都很方便
Käännä
Majoituspaikan vastaus: Dear Guest, 感謝您的好評!很高興聽到您順利入住並對我們的酒店感到滿意。能夠讓您的旅行和用餐變得方便是我們的榮幸。我們期待著再次為您服務!Sincerely, George FratiloiuFront Office Manager
Hiro Lee
Standard-huone
Majoittunut 6. 2024
Yksin matkustavat
32 arvostelu
3.2/5
Lähetetty 26.7.2024
一般吧,湊合住
Käännä
Majoituspaikan vastaus: Dear Hiro, 感謝您的反饋!我們很遺憾未能完全達到您的期望。我們會繼續努力改進,希望未來能為您提供更好的入住體驗。期待有機會再次歡迎您!Sincerely, George FratiloiuFront Office Manager
Vieraskäyttäjä
Standard-huone
Majoittunut 2. 2024
Yksin matkustavat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.3.2024
Very good hotel the location is good nice clean hotel the breakfast is lovely
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your review! We're delighted to hear that you had a very good experience at our hotel. It's great to know that you found our location to be convenient and that you enjoyed our clean accommodations. We're thrilled that you also liked our breakfast offerings.Your feedback means a lot to us, and we're glad that we could provide you with a positive experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, George FFront Office Manager
Vieraskäyttäjä
Standard-huone
Majoittunut 2. 2024
Liikematkustajat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.3.2024
Brilliant staff, very attentive and friendly.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had a brilliant experience with our staff and found them to be very attentive and friendly. Providing exceptional service is at the core of what we do, and it's always rewarding to receive such positive feedback.We greatly appreciate your recognition of our team's efforts, and we'll be sure to pass along your compliments. It's guests like you that motivate us to continually strive for excellence in everything we do.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Warm regards,George FratiloiuFront office Manager