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Vahvistetut arvostelut
Sijainti4.1
Mukavuudet4.1
Palvelu4.3
Puhtaus4.3
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Kaikki arvostelut(70)
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Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Kahden hengen huone
Majoittunut 2. 2025
Yksin matkustavat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 3.3.2025
Booked this hotel for night before my flight home.
The walk from the train station was about 30mins I walked it on way there then took a uber next morning which was only £5 definitely do that next time both ways. Staff was pleasent although had to pay for my room on checking in even though I'd booked through trip. Com and paid them.
Had a couple drinks in the bar and breakfast next day which was perfect and plenty of it. I'd definitely book again as I'd saved £60 on the cheapest hotel beside airport and got a good breakfast the next day for free.
Käännä
Majoituspaikan vastaus: Hi, thanks for the review. The team will be happy to see they made a good impression. We highly appreciate the feedback and we hope to see you again. All the best, Andy - Hotel Manager.
Vieraskäyttäjä
Double Room Wheelchair Access
Majoittunut 1. 2025
Liikematkustajat
4 arvostelu
3.2/5
Lähetetty 25.2.2025
The breakfast was okey and location is good if you need to reach NEC . Unfortunately didn’t enjoy my stay cause the room is not sound proof and very dark . You can hear everything and it’s loud all night.
Käännä
Majoituspaikan vastaus: Thanks for the review. It's good to know that our location was handy for your trip. We're happy to see you enjoyed the free breakfast. Please feel free to drop us a message so we can discuss this. All the best, Andy - Hotel Manager.
Ashley120730
Kahden hengen huone
Majoittunut 12. 2024
Pariskunnat
6 arvostelu
3.2/5
Lähetetty 16.2.2025
夜晚check in 等左15分鐘先有職員出現,服務態度有點差,not helpful,但有printing service,房間很好,乾淨,但showering room so small
Käännä
Majoituspaikan vastaus: Hi, thanks for the review. We apologise for the inconvenience and please feel free to drop us a message so we can discuss this. All the best, Andy - Hotel Manager.
GingerNutz
Kahden hengen huone
Majoittunut 12. 2024
Pariskunnat
11 arvostelu
3.5/5
Lähetetty 13.1.2025
The room was cold and we couldn't get the air conditioning to work, so switched it off to stop the cold air. There was a small convection heater which provided a little warmth. There was an all night party next door, which was still going on at 6am, when I got up. Apart from that, the bed was comfortable, there was a decent shower and plenty of choice for breakfast. I've stayed in HEI before and they're normally pretty reliable.
Käännä
Majoituspaikan vastaus: GingerNutz, thanks for taking the time to review our hotel! We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please feel free to drop us a message so we can discuss this. All the best, Andy - Hotel Operations Manager.
Nidaa Shawahen
Kahden hengen huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
2 arvostelu
4.7/5
Mahtava
Lähetetty 12.1.2025
Very nice I will come back definitely 🥰
Käännä
Majoituspaikan vastaus: Hi Nidaa Shawahen, thanks for the review. Knowing you had a great stay brings a smile to our faces! We hope to welcome you back and All the best, Andy - Hotel Operations Manager.
Najeeb
Kahden hengen huone vuodesohvalla
Majoittunut 11. 2024
Perhe
4 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 4.1.2025
“My stay at Hotel was fantastic! The staff was welcoming, and the location was perfect for exploring the city.
Käännä
Majoituspaikan vastaus: Thanks for the amazing rating, Najeeb. We're over the moon to see you had a fab stay! The team will be happy to see they made a good impression. We hope to welcome you back and All the best, Andy - Hotel Operations Manager.
Reduan Yusof
Kahden hengen huone vuodesohvalla
Majoittunut 11. 2024
Perhe
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.1.2025
We recently booked 2 rooms. We had the pleasure of staying at Holiday Inn NEC Birm, and we couldn’t be happier with the experience. The warm and welcoming staff made us feel at home when we walked in. The check-in process was smooth and quick, and I was immediately impressed with the hotel's modern, clean, and stylish decor.
The room was spacious, comfortable, and beautifully designed, with all the amenities I needed for a relaxing stay. The bed was incredibly comfortable, ensuring a good night's sleep. I also appreciated the attention to detail.
One of the highlights of our stay was the breakfast. The selection was varied, fresh, and delicious. The dining area was bright and inviting, making it a great start to the day.
The hotel’s location was perfect, with easy access to nearby attractions. Whether you’re looking to explore the city or just relax in a peaceful environment, this hotel offers the best of both worlds.
The staff were outstanding – always friendly, professional, and eager to assist with any requests. Their customer service truly stood out and added to the overall positive experience.
Käännä
Majoituspaikan vastaus: Wow, 5-stars! Thanks so much, Reduan Yusof. We're happy to know you had a lovely stay at our hotel. We're glad you got a warm welcome from the team! Making sure you have a clean and comfortable room is our housekeeping team's top priority. We're pleased to hear you were impressed by the options at the buffet breakfast. We hope to welcome you back and All the best, Andy - Hotel Operations Manager.
Dimitar
Kahden hengen huone vuodesohvalla
Majoittunut 11. 2024
Perhe
1 arvostelu
3.7/5
Lähetetty 31.12.2024
To have your breakfast there is mission impossible
Käännä
Majoituspaikan vastaus: Thanks for the review, DimitarTo help you start your day smoothly, we’ve placed traffic light posters around the hotel with peak and quieter times for breakfastWe hope to welcome you back again soon!All the best,Andy - Hotel Operations Manager
Dejan Skaljac
Double Room Wheelchair Access
Majoittunut 11. 2024
Pariskunnat
14 arvostelu
4.5/5
Mahtava
Lähetetty 31.12.2024
The decor is refreshingly recent , not something you'd expect all the time at British airport hotels. It was the friendliest check-in experience in a long time. The room was impeccably clean and all the mod cons available . The only downer was the location, it is about 1.5 miles from the BHX airport and in order to get to the hotel you walk past a halting site on one side and a lorry staging post on the other. But hey , you can't have it all. Like with a person - it's what's within that counts.
Käännä
Majoituspaikan vastaus: Thank you so much for your review of our hotel. It's great to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,Andy - Hotel Operations Manager
My time here was relaxing,I got to rest so much and the breakfast every morning was a plus. I enjoyed every bit of my mornings here. Thank you for having us until another time.
Käännä
Majoituspaikan vastaus: Thank you for the lovely review!Andy - Hotel Operations Manager
Travelandexplore
Kahden hengen huone
Majoittunut 11. 2024
Pariskunnat
3 arvostelu
4.5/5
Mahtava
Lähetetty 28.12.2024
Very nice hotel close to the Airport and Train Station (about ~ 30 minutes walk).
The rooms are spacious, the staff is very welcoming and friendly and the breakfast was the highlight. So much to choose from (full English buffet style or something sweet or healthy).
Would stay again 🙂
Käännä
Majoituspaikan vastaus: Thank you so much for your review of our hotel. It's great to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,Andy - Hotel Operations Manager
Afzal
Kahden hengen huone vuodesohvalla
Majoittunut 11. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.12.2024
Very clean
Käännä
Majoituspaikan vastaus: Thank you so much for your review of our hotel. It's great to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,Andy - Hotel Operations Manager
Vieraskäyttäjä
Double Room Wheelchair Access
Majoittunut 10. 2024
Pariskunnat
1 arvostelu
3.0/5
Lähetetty 17.11.2024
Parking is 12 pounds
Käännä
Majoituspaikan vastaus: Hi, thanks for the review. We appreciate the feedback and please feel free to drop us a message to discuss this further. All the best, Andy - Hotel Operations Manager.
Vieraskäyttäjä
Kahden hengen huone vuodesohvalla
Majoittunut 9. 2024
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 4.11.2024
Booked for 4 people and the room is like a sardines can.. 2 adults 2 children in a double and a aso called double pull out bed that's actually a single.
Had previous people's stuff under the bed and an uncleaned toilet.
We ended up leaving and finding another hotel as it was just to small.
Käännä
Majoituspaikan vastaus: Hi, thanks for taking the time to review our hotel! Sorry to see your experience didn't live up to expectation, please drop us a message so we can discuss this. All the best, Andy - Hotel Operations Manager.