Holiday Inn Express Birmingham NEC

夜裡睡覺時中門竟然開了！這麼基本的錯誤設定竟然出現在國際連鎖酒店！太可笑了！酒店員工竟然説不是他們的問題！害得我一夜沒睡！

Booked this hotel for night before my flight home. The walk from the train station was about 30mins I walked it on way there then took a uber next morning which was only £5 definitely do that next time both ways. Staff was pleasent although had to pay for my room on checking in even though I'd booked through trip. Com and paid them. Had a couple drinks in the bar and breakfast next day which was perfect and plenty of it. I'd definitely book again as I'd saved £60 on the cheapest hotel beside airport and got a good breakfast the next day for free.

夜晚check in 等左15分鐘先有職員出現，服務態度有點差，not helpful，但有printing service，房間很好，乾淨，但showering room so small

The room was cold and we couldn't get the air conditioning to work, so switched it off to stop the cold air. There was a small convection heater which provided a little warmth. There was an all night party next door, which was still going on at 6am, when I got up. Apart from that, the bed was comfortable, there was a decent shower and plenty of choice for breakfast. I've stayed in HEI before and they're normally pretty reliable.

“My stay at Hotel was fantastic! The staff was welcoming, and the location was perfect for exploring the city.

We recently booked 2 rooms. We had the pleasure of staying at Holiday Inn NEC Birm, and we couldn’t be happier with the experience. The warm and welcoming staff made us feel at home when we walked in. The check-in process was smooth and quick, and I was immediately impressed with the hotel's modern, clean, and stylish decor. The room was spacious, comfortable, and beautifully designed, with all the amenities I needed for a relaxing stay. The bed was incredibly comfortable, ensuring a good night's sleep. I also appreciated the attention to detail. One of the highlights of our stay was the breakfast. The selection was varied, fresh, and delicious. The dining area was bright and inviting, making it a great start to the day. The hotel’s location was perfect, with easy access to nearby attractions. Whether you’re looking to explore the city or just relax in a peaceful environment, this hotel offers the best of both worlds. The staff were outstanding – always friendly, professional, and eager to assist with any requests. Their customer service truly stood out and added to the overall positive experience.