The lOCATION was very convenient; as their was easy access to Birmingham Wharfside and Mailbox, leaving me with many restaurant options. For those that love to travel into the city to shop this is the perfect location due the Bullring was around a 10 minute walk from the hotel.
Upon arrival there was know one at reception to check us in; we waited approximately 5 minutes before a staff member arrived. However the staff member that attended to us we very polite at and helpful. Good SERVICE
The hotel rooms itself had an innovative modern style.
The bed was very comfortable and linen was beautifully textured, they were also very considerate with towel as they insured that spare towels where provided. I must say the the the rooms were very CLEAN I was also very pleased with the robes that were provided. Contrary to all theses great factors the corridors within the complex are in some much need of a refurb.
Apart from the hotel rooms there was no other AMENITIES because unfortunately the guest !NO LONGER HAVE ACCESS TO THE SPA! due to its closure earlier this year. This was very misleading due to the fact that the hotels unique selling point and main advertisement focus was the spa.
A fantastic location for a short stay. Really good facilities and spotlessly clean. Honestly it was quite hard to fault, although the staff did seem somewhat overworked.