The Cube Hotel

Reception staff is very poor. I asked, "What time is check out?"reception staff member: " :You want chicken ?" Not just one but twice . On checking, demanding email, mobile number, and address. When I said , "You already have this informed ." I was informed they didn't my information, which was false. I had already received a number of emails from the Cude prior to booking in , with all this informed on the email. Michael

空調壞的，給倆風扇，風小還吵，房間又悶又熱，很不舒服，應該賠我點錢……不如國內的格林豪泰、漢庭啥的。

The lOCATION was very convenient; as their was easy access to Birmingham Wharfside and Mailbox, leaving me with many restaurant options. For those that love to travel into the city to shop this is the perfect location due the Bullring was around a 10 minute walk from the hotel. Upon arrival there was know one at reception to check us in; we waited approximately 5 minutes before a staff member arrived. However the staff member that attended to us we very polite at and helpful. Good SERVICE The hotel rooms itself had an innovative modern style. The bed was very comfortable and linen was beautifully textured, they were also very considerate with towel as they insured that spare towels where provided. I must say the the the rooms were very CLEAN I was also very pleased with the robes that were provided. Contrary to all theses great factors the corridors within the complex are in some much need of a refurb. Apart from the hotel rooms there was no other AMENITIES because unfortunately the guest !NO LONGER HAVE ACCESS TO THE SPA! due to its closure earlier this year. This was very misleading due to the fact that the hotels unique selling point and main advertisement focus was the spa.