Sheraton Birmingham Hotel

Mr.Antoinne is super nice. 5/5 customer service! He greeted us when we walked in and made sure we were settled in the minute we arrived!

Truly happy with the quality and size of the room. It was clean and I was able to get an early check-in. I can’t say enough kind words about the front desk staff member La’Toria! She went above and beyond to make me feel welcomed and a priority. Top hotel option if you’re traveling to Birmingham.

Yolanda was absolutely wonderful. Lovely way to start my vacation with a friendly smile and a laugh. She went above and beyond to help me and my boyfriend out when an emergency happened with him. The bartender July 28th night was also very friendly, unfortunately I do not remember his name but he was very informative as well. The 15th floor hallway is crazy hot, making the rooms hard to cool down. It didn't get below 69. At least the one elevator that works is the one where you can see outside, that is really cool and a unique feature from other hotels. I chose to stay here because of the price, but mostly because it seemed to be the only hotel around that wasn't crazy expensive that had dinner and a bar open later. I didn't expect to be greeted with such friendly faces. Overnight crew is a bit different... but the morning girls at the front desk are very friendly as well.

Nice hotel but some issues. Visited as part of a conference. Some coworkers had issues with their room cleanliness. Shower was great. Sleep quality would be good but not if your room is near the interstate highway. I just think the staff must be overwhelmed and not able to properly clean rooms. Bath towels and sheets are soft and comfortable. All the staff we encountered were great.

For the price y’all charge ain’t no way these rooms should not have a microwave and water that’s not brown. Theses room should have went for $100 a night at least oooooo and let’s not mention the $30 a night parking it’s bad enough that we are being ripped off with the prices of the rooms but to pay to park and we are styling at the hotel is very diabolical.

A nice facility. It's very spacious with lots of connections to other convenience facilities and restaurants just blocks away. I really enjoyed the event. Taneshia O. was exceptional in her hospitality and for taking care of our concerns. A microwave in each floor would be more in line than just having two for this massive hotel and Convention Center full of activities.