Premier Inn Birkenhead Town Centre

Honestly one of the best hotels we have been to. The food was amazing and the staff are incredible. We were checked in with Staci, she is such a bright and beautiful soul, and would help out with anything we needed. Would definitely stay again!

Stayed at the Premier Inn overnight and stay was faultless. Special praise for the staff at breakfast and particularly Helen who worked like a Trojan and with a constant smile on her face and excellent customer service, a real credit to Premier Inn and the hospitality industry as a whole!

Great hotel and very easy to get over to Liverpool. Amazing friendly staff. Easy parking. Really enjoyed our stay for a couple of days visiting relatives over the river. The ferry wasn't working but it's only one stop on the underground just down the road. We walked a little further and got the boat a bit further away.

Stayed here a few times parking was free it’s now £9 .Don’t bother with 11am early check in as cleaners don’t start till 1030 so rooms will not be ready. Refund can take months. Still not sure refund is coming not had an e mail about it. Rooms and facilities are good. Breakfast is great but don’t offer things you can’t provide as people plan their days around it.

I usually visit here 3-4 times a year when attending football matches in Liverpool. Stayed again 7th-9th March and once again had a great stay. Rooms are clean and comfortable, the location is very quiet, yet Liverpool city centre is only one stop away by train under the river. But the thing that sets this Premier Inn apart from others I’ve stayed at is the staff! Fantastically friendly, accommodating and helpful I can’t praise them enough, particularly Amanda, Luke and Helen. Each of them offered us outstanding service and are the main reason we will be stopping there again in May.

The hotel is not the easiest to find some sign posts outside of the premises would be handy for drivers. Checked in relevantly easy after a short queue. After checking in to my room there was a smell that was a damp mould type smell. Other than that the room was fine although no sound on BBC1 when watching tv which was strange. Went down for evening meal which was pre booked only to find there were several things i couldn't choose due to having no stock which is disappointing when the evening meal deal was prepaid. Honestly, this breakfast was the worst experience i've had using the Premier Inn chain and i've used hundreds of their hotels across the UK. Again there were several items missing from the breakfast menu which included Fried Eggs, Black Pudding, Tomatoes and what was left was a disgrace. Extremely fatty bacon which looked as though it had been cooked on a radiator, sausages like an old priests fingers. My breakfast ended up being 2 hash browns, 1 sausage and mushy beans, i left the scrambled eggs because they were like pease pudding, just dried mush. Without doubt the worst Premier Inn i have been to and would give it a miss, won't be returning will use Bromborough Premier Inn only only 15 minutes away