132, Samalaju Industrial Park, Bintulu, Sarawak, 97000, MalaysiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
3.5/5
37 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti3.8
Mukavuudet3.3
Palvelu3.5
Puhtaus3.4
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(37)
Positiiviset arviot(30)
Arvostelut valokuvien/videon kera(6)
Kielteisiä arvosteluja(7)
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 1. 2025
Liikematkustajat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.2.2025
環境優美,房間乾淨
Käännä
Majoituspaikan vastaus: Thank you for your perfect rating and kind words! We’re delighted that you enjoyed the beautiful surroundings and clean rooms at Samalaju Resort Hotel. Your feedback means a lot to us, and we look forward to welcoming you again soon! Best Regards Elizabeth (Front Office Manager)
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 12. 2024
Perhe
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 10.1.2025
nowhere to eat out and no shop nearby, too secluded for me
Käännä
Majoituspaikan vastaus: Thank you for your feedback and for rating us highly in amenities, cleanliness, and service. We’re glad you had a pleasant stay. We understand that our location may feel secluded, and we apologize for any inconvenience this may have caused. While we aim to provide a peaceful retreat, we also have an in-house restaurant offering a variety of dining options. Your feedback is valuable, and we appreciate your perspective. We hope to welcome you again for a more enjoyable experience. Best regards, Elizabeth (Front Office Manager)
BybraRin
Superior kahden hengen huone
Majoittunut 11. 2024
Perhe
3 arvostelu
2.2/5
Lähetetty 1.1.2025
Room smells musty and dusty , like no one cleaned the room . Hope the hotel can improve the cleaning service . Breakfast was ok .
Käännä
Majoituspaikan vastaus: Thank you for your feedback. We sincerely apologize for the cleanliness issues and will address them with our team. We’re glad you found the breakfast satisfactory and will work to improve your experience in the future. Warm regards, Elizabeth (Front Office Manager)
WRL
Superior king -huone
Majoittunut 11. 2024
Liikematkustajat
24 arvostelu
2.2/5
Lähetetty 12.12.2024
poor. in need of a revamp. the only option for visitors having business in the area.
Käännä
Majoituspaikan vastaus: Dear WRL, Thank you for your feedback. We acknowledge your concerns and are continuously working to improve. We hope to serve you better in the future. Best regards, Elizabeth Front Office Manager Samalaju Resort Hotel
Patricia Litad Maripa
Superior kahden hengen huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
2 arvostelu
3.7/5
Lähetetty 14.10.2024
Very nice hotel
Käännä
Majoituspaikan vastaus: Thank you for your kind words and for sharing your feedback with us! We’re pleased to know that you found our hotel to be very nice and that you enjoyed your stay. We appreciate your time in reviewing us and hope to welcome you back for an even more enjoyable experience in the future. Warm regards, Elizabeth (Front Office Manager)
RAYMOND
Superior kahden hengen huone
Majoittunut 8. 2024
Perhe
85 arvostelu
3.7/5
Lähetetty 18.9.2024
Hotel is quite far from town and not easily accessible without car. Its located right at the seaside and in the midst of industrial area. But it has great facilities for hotel guests. The room is clean and well maintain. Customer service is helpful and friendly. Breakfast could have been better if there were more variety.
Käännä
Majoituspaikan vastaus: Thank you for sharing your detailed review. We’re glad to hear that you appreciated our facilities, clean and well-maintained rooms, and found our customer service to be helpful and friendly. We understand that our location might feel a bit far from town, but we hope the peaceful seaside setting offered a relaxing stay. We also appreciate your comments on the breakfast variety and will look into how we can improve this for our guests. Thank you again for your feedback, and we hope to welcome you back in the future. Warm regards, Elizabeth (Front Office Manager)
WRL
Deluxe Double -huone
Majoittunut 6. 2024
Liikematkustajat
24 arvostelu
3.0/5
Lähetetty 1.8.2024
very dated hotel. in need for a makeover. breakfast was poor. lack of amenities.
Käännä
Majoituspaikan vastaus: We sincerely apologize for the aspects of your stay that did not meet your expectations. We appreciate your comments regarding the hotel's condition and the breakfast offerings. Please be assured that we are continuously working on improvements and will take your feedback into consideration for our future plans. Regarding the amenities, we are sorry that they did not meet your needs. We are always looking for ways to enhance our guest experience and will review our current offerings. Your feedback is invaluable to us as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Elizabeth (Front Office Manager)
Majoituspaikan vastaus: Thank you for your detailed feedback. We're glad you found the surroundings and amenities satisfactory. We appreciate your suggestions regarding transportation and payment methods. We hope to welcome you back soon, and don't forget your swimsuit for our pool! Best regards, Elizabeth (Front Office Manager)
msyun
Superior king -huone
Majoittunut 5. 2024
Pariskunnat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 18.6.2024
oklah
Käännä
Majoituspaikan vastaus: Thank you for your feedback and rating. We're glad you enjoyed the surroundings and cleanliness. We appreciate your suggestions on amenities and service and will work on improving them. We hope to welcome you back soon! Best Regards, Elizabeth (Front Office Manager)
MELISSA
Superior kahden hengen huone
Majoittunut 3. 2024
Matkusta ystävien kanssa
13 arvostelu
3.0/5
Lähetetty 5.6.2024
Quiet environment and a good choice for family weekend stay!
Käännä
Majoituspaikan vastaus: Thank you for your feedback! We're glad you enjoyed the quiet environment. We hope to welcome you and your family back for another weekend stay! Warm regards, Elizabeth (Front Office Manager)
Apink
Deluxe Double -huone
Majoittunut 5. 2024
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 4.6.2024
First time be here
have a bit scared bcoz drive at the night
But wake up in the morning, is very beautiful views
I can see the sea, child's can swim at swimming pool
Buffet food also good ~
Staff very helpful
Käännä
Majoituspaikan vastaus: Thank you for your feedback! We're glad you enjoyed the beautiful views and the swimming pool. Happy to hear you liked the buffet and found our staff helpful. Looking forward to welcoming you back! Warm regards, Elizabeth (Front Office Manager)
Majoituspaikan vastaus: Thank you for your review. we're glad you enjoyed the view and our pool. We take your comments seriously and will address your concerns about cleaning. Safety is a priority, and we continuously manage our natural surroundings. We appreciate your feedback and look forward to improving your next experience with us. Warm regards, Elizabeth (Front Office Manager)
Vieraskäyttäjä
Chalet-kahden hengen huone
Majoittunut 3. 2024
Perhe
36 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.5.2024
Good service
Käännä
Majoituspaikan vastaus: Thank you for your feedback! We're glad you enjoyed our service. We look forward to the pleasure of serving you again in the future. Warm regards, Elizabeth (Front Office Manager)
allergicdn
Superior kahden hengen huone
Majoittunut 1. 2024
Liikematkustajat
2 arvostelu
3.5/5
Lähetetty 15.4.2024
近海邊,比較安靜。
Käännä
Majoituspaikan vastaus: Thank you for taking the time to provide detailed feedback. We're pleased you enjoyed our seaside location and service. We appreciate your insights on amenities and cleanliness and are committed to improving these areas. We hope to have the opportunity to welcome you back and aim for that 5/5 experience! Warm regards, Elizabeth (Front Office Manager)
Anonyymi käyttäjä
Superior kahden hengen huone
Majoittunut 12. 2023
Liikematkustajat
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.2.2024
挺不錯的酒店
Käännä
Majoituspaikan vastaus: Dear guest, We're delighted to hear you had a wonderful experience at our hotel! Thank you for taking the time to share your feedback. Our team is dedicated to ensuring our guests enjoy a comfortable and memorable stay, and it's fantastic to know we've made a positive impression. We look forward to the opportunity to welcome you back for another enjoyable visit. Best wishes, Elizabeth GP(Front Office Manager)