132, Samalaju Industrial Park, Bintulu, Sarawak, 97000, MalaysiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
3.7/5
29 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti3.9
Mukavuudet3.5
Palvelu3.7
Puhtaus3.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(29)
Positiiviset arviot(27)
Arvostelut valokuvien/videon kera(5)
Kielteisiä arvosteluja(2)
Patricia Litad Maripa
Superior kahden hengen huone
Majoittunut okt. 2024
Matkusta ystävien kanssa
2 arvostelu
3.7/5
Lähetetty 14. okt. 2024
Very nice hotel
Käännä
Majoituspaikan vastaus: Thank you for your kind words and for sharing your feedback with us! We’re pleased to know that you found our hotel to be very nice and that you enjoyed your stay. We appreciate your time in reviewing us and hope to welcome you back for an even more enjoyable experience in the future. Warm regards, Elizabeth (Front Office Manager)
RAYMOND
Superior kahden hengen huone
Majoittunut sep. 2024
Perhe
56 arvostelu
3.7/5
Lähetetty 18. sep. 2024
Hotel is quite far from town and not easily accessible without car. Its located right at the seaside and in the midst of industrial area. But it has great facilities for hotel guests. The room is clean and well maintain. Customer service is helpful and friendly. Breakfast could have been better if there were more variety.
Käännä
Majoituspaikan vastaus: Thank you for sharing your detailed review. We’re glad to hear that you appreciated our facilities, clean and well-maintained rooms, and found our customer service to be helpful and friendly. We understand that our location might feel a bit far from town, but we hope the peaceful seaside setting offered a relaxing stay. We also appreciate your comments on the breakfast variety and will look into how we can improve this for our guests. Thank you again for your feedback, and we hope to welcome you back in the future. Warm regards, Elizabeth (Front Office Manager)
WRL
Deluxe Double -huone
Majoittunut jul. 2024
Liikematkustajat
13 arvostelu
3.0/5
Lähetetty 1. aug. 2024
very dated hotel. in need for a makeover. breakfast was poor. lack of amenities.
Käännä
Majoituspaikan vastaus: We sincerely apologize for the aspects of your stay that did not meet your expectations. We appreciate your comments regarding the hotel's condition and the breakfast offerings. Please be assured that we are continuously working on improvements and will take your feedback into consideration for our future plans. Regarding the amenities, we are sorry that they did not meet your needs. We are always looking for ways to enhance our guest experience and will review our current offerings. Your feedback is invaluable to us as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Elizabeth (Front Office Manager)
Majoituspaikan vastaus: Thank you for your detailed feedback. We're glad you found the surroundings and amenities satisfactory. We appreciate your suggestions regarding transportation and payment methods. We hope to welcome you back soon, and don't forget your swimsuit for our pool! Best regards, Elizabeth (Front Office Manager)
msyun
Superior king -huone
Majoittunut jun. 2024
Pariskunnat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 18. jun. 2024
oklah
Käännä
Majoituspaikan vastaus: Thank you for your feedback and rating. We're glad you enjoyed the surroundings and cleanliness. We appreciate your suggestions on amenities and service and will work on improving them. We hope to welcome you back soon! Best Regards, Elizabeth (Front Office Manager)
MELISSA
Superior kahden hengen huone
Majoittunut apr. 2024
Matkusta ystävien kanssa
13 arvostelu
3.0/5
Lähetetty 5. jun. 2024
Quiet environment and a good choice for family weekend stay!
Käännä
Majoituspaikan vastaus: Thank you for your feedback! We're glad you enjoyed the quiet environment. We hope to welcome you and your family back for another weekend stay! Warm regards, Elizabeth (Front Office Manager)
Apink
Deluxe Double -huone
Majoittunut jun. 2024
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 4. jun. 2024
First time be here
have a bit scared bcoz drive at the night
But wake up in the morning, is very beautiful views
I can see the sea, child's can swim at swimming pool
Buffet food also good ~
Staff very helpful
Käännä
Majoituspaikan vastaus: Thank you for your feedback! We're glad you enjoyed the beautiful views and the swimming pool. Happy to hear you liked the buffet and found our staff helpful. Looking forward to welcoming you back! Warm regards, Elizabeth (Front Office Manager)
Majoituspaikan vastaus: Thank you for your review. we're glad you enjoyed the view and our pool. We take your comments seriously and will address your concerns about cleaning. Safety is a priority, and we continuously manage our natural surroundings. We appreciate your feedback and look forward to improving your next experience with us. Warm regards, Elizabeth (Front Office Manager)
Vieraskäyttäjä
Chalet-kahden hengen huone
Majoittunut apr. 2024
Perhe
23 arvostelu
5.0/5
Ylivertainen
Lähetetty 1. maj 2024
Good service
Käännä
Majoituspaikan vastaus: Thank you for your feedback! We're glad you enjoyed our service. We look forward to the pleasure of serving you again in the future. Warm regards, Elizabeth (Front Office Manager)
allergicdn
Superior kahden hengen huone
Majoittunut feb. 2024
Liikematkustajat
2 arvostelu
3.5/5
Lähetetty 15. apr. 2024
近海邊,比較安靜。
Käännä
Majoituspaikan vastaus: Thank you for taking the time to provide detailed feedback. We're pleased you enjoyed our seaside location and service. We appreciate your insights on amenities and cleanliness and are committed to improving these areas. We hope to have the opportunity to welcome you back and aim for that 5/5 experience! Warm regards, Elizabeth (Front Office Manager)
Anonyymi käyttäjä
Superior kahden hengen huone
Majoittunut jan. 2024
Liikematkustajat
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 3. feb. 2024
挺不錯的酒店
Käännä
Majoituspaikan vastaus: Dear guest, We're delighted to hear you had a wonderful experience at our hotel! Thank you for taking the time to share your feedback. Our team is dedicated to ensuring our guests enjoy a comfortable and memorable stay, and it's fantastic to know we've made a positive impression. We look forward to the opportunity to welcome you back for another enjoyable visit. Best wishes, Elizabeth GP(Front Office Manager)
CHIN KUI
Superior kahden hengen huone
Majoittunut dec. 2023
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 14. dec. 2023
cozy place!
Relax place🥰
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you found our place cozy and relaxing, as we strive to create a warm and welcoming environment for all our guests. Your comfort and satisfaction are our top priorities, and it's rewarding to know we've achieved that during your stay. We hope to have the pleasure of welcoming you back soon for another serene getaway. Warm Regards, Elizabeth GP (Front Office Manager)
Vieraskäyttäjä
Superior king -huone
Majoittunut dec. 2023
Liikematkustajat
21 arvostelu
3.5/5
Lähetetty 8. dec. 2023
This is the only hotel in Samalaju industrial area. It is the best choice if you are visiting the factories around. Quite environmental and feel very relaxing even good for holiday travelers. It is a good place for rest.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your glowing review! We've thrilled to hear that our hotel served a peaceful haven during your visit to the Samalaju industrial area. It's great to know that our quiet environment and relaxing vibe not only support business needs but also provide a restful retreat for holiday travelers. We look forward to welcoming you back, whether it's for work or relaxation. Warm regards, Elizabeth GP(Front Office Manager)
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut nov. 2023
Liikematkustajat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 30. nov. 2023
乾淨衞生,環境不錯
Käännä
Majoituspaikan vastaus: Dear guest, Thank you so much for your kind words! We're delighted to hear you enjoyed the environment and found our facilities clean and hygienic. We strive to maintain the highest standards of cleanliness and comfort for our guests, and it's wonderful to know we've achieved that during your stay. We look forward to welcoming you back soon for another pleasant experience. Best regards, Elizabeth GP (Front Office Manager)
TOM CHOI 1981
Deluxe Double -huone
Majoittunut apr. 2023
Liikematkustajat
11 arvostelu
2.5/5
Lähetetty 8. maj 2023
출장이 아닌 휴양이었다면 다른 리뷰일듯
바베큐시설과 풀장은 잘 되어있음
숙박시설로서는 큰 규모와 친절한 직원들은 좋았으나
아침 조식은 정말 출장지 중 가장 안좋았고, 지역 특성상 도마뱀이 자주 천장에서 떨어지고, 청결은 추천하지 않음
Käännä
Majoituspaikan vastaus: Dear Tom Choi, Thank you for sharing your experience. We're thrilled you enjoyed our facilities, spacious accommodation, and the friendliness of our staff. These are aspects we take great pride in. We sincerely apologize for the issues with the breakfast and cleanliness you mentioned. We're actively improving our breakfast offerings and have addressed the concerns about cleanliness, especially regarding the unexpected presence of lizards, to ensure a more comfortable stay for all our guests. Your feedback is invaluable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back for a more enjoyable experience. Best regards, Elizabeth GP(Front Office Manager)