Angsana Bintan arvostelua

Majoituspaikan vastaus: Dear Value Guest,Thank you for posting you experience at Banyan Tree Bintan. I am delighted to hear that we were able to exceed your expectations with our personalized service, the team is trying hard to anticipate our guests needs and provide individual experiences. Reading that we have achieved to create magical great mini vacation delights me and the team without end.We do look forward welcoming you back soon.Warmest Regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear KHTan,I am very pleased to note that you had enjoyed your stay with us and that we are able to impress you with our service culture and standard of service.Your comment on our associates is highly appreciated. Let me assure you that your compliment will be shared with the team.Please do plan to visit us once again. The team and I are looking forward to your return visit.Sincerely,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Au,Thank you for reviewing in such detail your recent stay at Angsana Bintan. We thank your compliments to the dedication in creating the series of memorable experiences.On behalf of my entire team behind the scenes, I thank you for choosing us and we look forward to your next visit. In the meantime, we all wish you the very best.Warm regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Value guest,Thank you for taking the time to post your review on Trip.com regarding your recent fantastic visit to Angsana Bintan. Your compliments towards our remarkable service-oriented hospitality of the team are highly appreciated as well as for the comfort of your room.Thank you again for your feedback and we do look forward to welcoming you back to our resort in the near future.Sincerely,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Thank you for your glowing feedback about your stay with us at Angsana Bintan, Indonesia. It's great to know that you enjoyed your experiences created by a wide number of proudly passionate associates.Thank you for having selected us and again for taking the time to share your experiences on​ TripAdvisor. The entire team and I hope to see you very soon at Angsana Bintan, where the excellent and uniqueness of the Indonesian hospitality resides.Cordially,Alpha EldiasyahArea General Manager

Majoituspaikan vastaus: Dear value guest,On behalf of all of us at Banyan Tree Bintan, I send you my sincerest apologies for not having provided you the high level of satisfaction that the vast majority of our guests have experienced over the years.It is regrettable to note that you left us with a less-than-satisfactory perception. You can be assured, however, that we have worked with the involved departments to address all your concerns. At the same time, we will continue doing our best services and facilities. We are taking take this experience to prevent a future impression such as yours, all for the greater good of our guests.Looking forward to your return visit.With best regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Bingtan,It is with regret, we have read that we have missed to impress you during your stay with us. Each of your observations is taken to serious consideration alongside the heads of the involved departments, who have taken the necessary steps to rectify the shortcomings.Once again, please accept our apologies for the aspects below the expectations. We look forward to welcoming you to Banyan Tree Bintan for next year's vacation.With best regards, Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear KK247,Thank you for sharing your experience following your stay in Angsana Bintan. I am sorry to note that we have not meeting your expectation fully.We have taken on board your feedback on the hotel’s condition; general maintenance is taken place and will ensure that the necessary measures are taken in order to improve the overall experience.As for the feedback on our pricing, it is something that we constantly are monitoring and I can assure you that we are in line with the competitive hotels in the area.I hope to welcome you soon back to Bintan.Sincerely,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Value Guest,Thank you for reviewing in such detail your recent stay at Angsana Bintan. We thank your compliments to the dedication in creating the series of memorable experiences.On behalf of my entire team behind the scenes, I thank you for choosing us and we look forward to your next visit. In the meantime, we all wish you the very best.Warm regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Ellaine L,Thank you for taking your time to write us a detailed feedback on your recent stay with us. I am very pleased to hear that you enjoyed our white pristine beach and the crystal clear seawater as well as the pool, which has definitely made us proud. It is also lovely to learn that our genuine hospitality have helped in adding a pleasant touch to your stay.It is always sad for me when I read that we have fallen short in an area but were unaware of it as it is our upmost endeavor of making sure that guests leave with good memories. The hotel has a certain age which does pose problems like the drainage described, but we always respond to this problems efficiently or change rooms if defects cannot be rectified on the spot.Lastly, thank you for choosing to stay with us and I definitely hope that you can give us another chance to welcoming you back to Angsana Bintan for the true Angsana experience.Warm Regards,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Value guest,We are delighted to read that we have been able to provide you with a memorable family experience, and we all thank you for taking the time to share your insights here.Nothing will make us happier than having the opportunity to welcome you back in the hopefully near future. Until then, we all wish you the very best.Cordially,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Value Guest,We are delighted to read that we have been able to provide you with a memorable family experience, and we all thank you for taking the time to share your insights here on TripAdvisor.Nothing will make us happier than having the opportunity to welcome you back in the hopefully near future. Until then, we all wish you the very best.Cordially,Alpha EldiansyahArea General Manager

Majoituspaikan vastaus: Dear Shogo Yasuhara,Thank you for choosing to stay with us at Angsana Bintan and for taking a moment to share your valuable comments here. We enjoyed so much reading your overall positive assessment and have shared your views with the entire team.Thank you once more. It would be our pleasure to welcome you again at our resort to experience another lovely stay.Cordially,Alpha EldiansyahArea General Manager