Cassia Bintan, part of Banyan Group

We had such a wonderful family holiday at Cassia Bintan! The resort is right by the beach, and the kids were so excited to run on the soft sand and splash in the sea. Our apartment-style room was just right for our family — clean, modern, and comfortable, with a small kitchen and lots of space for the kids to play. The view from our balcony was amazing! The staff were so friendly and kind, especially with the children. They helped us with anything we needed and always had a smile on their faces. We left with so many great memories, highly recommend it for families!

I recently had the pleasure of staying at Cassia hotel, and I am compelled to express my sincere appreciation for the exceptional service provided by your staff. From the moment I arrived, I was greeted with warmth and professionalism. Every member of the team, from the front desk to housekeeping, demonstrated a genuine commitment to ensuring a memorable experience. Their attentiveness to detail, willingness to assist, and friendly demeanor truly enhanced my stay. Thank you for creating such a positive and welcoming environment. Special thanks to Tati and Eno from Angsana Spa who did a very relaxing massage to us. Thank you all

Had a great weekend with friends. Very close to the ferry with shuttle bus option available. Food was good and the beach was beautiful. Gym was ok to get a quick workout done while you vacation.

Had a wonderful stay at Cassia. The room was really spacious (we booked the two bedroom garden view) as it came with a kitchen and living area. Came with two bathrooms so we did not have to fight for one. Staff were really friendly, shoutout to Benny who did the aquatic Zumba and the manager (I’m guessing) of the Lotus Cafe for being especially warm and welcoming. Overall, staff were friendly which made our trip enjoyable. The breakfast provided had a good mix of western and Indonesian cuisine. Water sports were slightly more on the expensive side which was expected considering resort pricing. Also shoutout to the friendly staff who assisted us in the water sports.

A Nice ambience relaxed resort. Room looks exactly like the posted photos. Got a small kitchen. Quiet on weekdays. Shower water pressure is strong and service crews are warmth and friendly. Arrival pickup and drop off saves a lot of hassle. Far from city. If you have a few days in Bintan, you can book a private one day tour which will bring you to various sightseeing spots. Guests from Cassia can use swimming pool and spa facilities at Angsana resort. Breakfast at Angsana Resort - Lotus, quite a good spread. Lunch at Vista within it's own premise - fried kway teow is delicious and dinner at Xana, western grill meat and seafood near beach - Pizza and Lamb chop is great (if served on hotplate will be perfect cause food went cold pretty fast 😅). Cassia has also some activities set each day, guests can sign up with friendly front desk. Next to the swimming pool, there is a game corner, for playing chess and snooker. Also a turtle pool not far away, children will be delighted to see turtles swimming. Great place to stay for a few days.

nice place, clean and friendly staff. food was mediocre though